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IT Management
The #1 live chat support software. Try it free for 30 days.

Spend less time on support calls and more time pursuing leads and generating sales by integrating the top rated Live Chat support software with Salesforce.

  • Easy to install, Easy to use, Fully featured Live Chat solution with robust reporting.
  • Awarded Best Support Software in Live Chat category 4 years in a row.
  • Try LiveHelpNow Ticketing, Call Management and Knowledge Base systems.
LiveHelpNow enables organizations using Salesforce CRM to provide the most effective help desk solution to their customers. This App allows you to create new accounts, contacts, or leads automatically from live chat conversations. Create and record new activities and export all of your chat transcripts directly to Salesforce.####Maximize employee productivity by allowing them to chat in real-time with customers while simultaneously generating automatic leads on Salesforce. No more flipping from screen to screen or entering the same information twice—everything is in one concise, user-friendly dashboard. ####LiveHelpNow’s Email-Ticket Management, Call Management, and Knowledge Base systems allow agents to handle email support tickets, return callback requests, log incoming calls, and search through FAQ articles all in one easy to navigate interface that integrates seamlessly with our top rated Live Chat System.####Utilize the time of your employees to the fullest potential. Try the entire LiveHelpNow customer service software suite free for 30 day and see the difference it can make for your company.


  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited, Developer, and Performance EditionsProfessional & Up
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 0
  • Custom Applications: 0
  • Custom Tabs: 0

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
An active LiveHelpNow account must be established to be used with this application.##LiveHelpNow account may be started at


Additional Information

Package Name
Fall 2013 / 1.3.0
First Release
Latest Release

Customer Testimonials


Willow Grove, PA

LiveHelpNow is a software development company located in Willow Grove, PA that specializes in customer support software. LiveHelpNow customer service suite is rated #1 by TopTenREVIEWS 4 years in a row. Featuring a full suite of integrated customer service software tools to streamline the business to consumer process. Helping small businesses grow while helping large businesses sustain superior customer service, LiveHelpNow strives to make the online shopping experience just as pleasant and personal as a physical one. LiveHelpNow also features US-based tech support that personally and professionally handles all customer inquiries and issues.

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