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Dotdigital for Salesforce
Powering customer engagement across all touchpoints for all teams
Overview
Dotdigital's deep integration with Salesforce gives you full access to the data that enables you to do smarter omnichannel marketing and engage customers across all touchpoints.
Cross-channel communication: Speak to your audience the way they want to be spoken to, and meet them where they are. Utilize email, SMS, push notifications and live chat to communicate effectively with your customers and leads.
Time-saving automation: Catch your customers at each drop off point in your customer journey. From nurture to re-engagement, automations do the heavy lifting for you. Plus, with automatic reporting, optimizing automations has never been easier.
Striking campaign design: EasyEditor enables you to bring your designs to life and create visually appealing emails and web pages. The intuitive drag and drop allows you to create and test designs, and build your own library of custom blocks.
Gain deeper insight into sales: Interactive ecommerce dashboards provide at-a-glance and drilldown reporting to enable you to understand and utilize your customer data more fully than ever before.
Global and expanding brands: built with large and scaling brands front of mind. So whether you’re trading in multiple regions or you’ve got a fast-growing customer base, Dotdigital will help you to efficiently and effectively reach your audience.
Dotdigital offers one of the most feature-rich and scalable Salesforce extensions in the market, with a specialist team of developers to maintain it. The Dotdigital integration is set up for Professional, Enterprise, Unlimited and Developer Edition owners and marketers, and works right out of the box. - Omnichannel marketing has never been easier Create powerful campaigns in a few drags and drops. Be relevant to your audience - split test campaigns in clicks and deliver personalized messages at scale. Channels include email, SMS, web, social, push notification and more! - Built-in automation Take customers on engaging journeys across every channel with Program Builder, our intelligent automation tool. It is flexible and extendable and lets you send email, SMS, push notifications and more – all from the same program, and all automated. - Real-time data for real results Our deep integration gives you access to live data, so you can act fast and act smarter. Once your messages have been sent, the results are automatically synced back into your Salesforce records, giving you a single view of your contact’s engagement.
Categories
- Business Needs
- Marketing Automation
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package