Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

Starting at $12 USD per user per month $12.00 monthly per user $16.00 monthly including optimization services Discounted for Non-Profits Take a 'Test Drive' or Click 'Get It Now' to start your free 30-day trial today

Discounts available for nonprofits



Listed On


Latest Release



Customer Service
Intelligent , Quick and Easy Shift Scheduling

ShiftExpert by ClickSoftware is the intelligent way of planning, managing and scheduling the execution of your human and non-human resources,##such as shifts, classrooms, laboratories, equipment, and more!##Intelligent. Quick. Easy.

  • Align employee skills to shifts easily
  • Plan weeks to months ahead - maximize productivity - eliminate waste
  • Optimized scheduling in ONE click
Maximizing the efficiency of your staff just turned easy. ShiftExpert provides employees, shift managers and planners with complete visibility of who works when, and how this planning affects the service, position coverage and budget. Publish shifts across all channels, including mobile devices and wearable technology. Reduce overtime and eliminate costs without harming workflows. Maximize demand coverage and make the most out of your employees, equipment and locational resources. Align your employees skills to shifts and allocate the right person/ resource to the right task. ##What's new in Version 2.1?##Availability Calendar##Shift Patterns##Shift & Break Reminders ##Overtime management##Activities within the shift##Chatter Feed right from the main Gantt view##Balance shifts and pain shift scheduling##* SPECIAL WEARABLE FEATURE *##Clock in & Pedometer app on the Samsung Gear II Smart Watch##Present Shifts on Salesforce Calendar – Including the Today app##Shift Structure Optimization


  • Compatible with Enterprise, Unlimited,, Developer, and Performance EditionsEnterprise & Up
  • Optimized for the Salesforce1 mobile appSalesforce1 Mobile
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 4
  • Custom Applications: 2
  • Custom Tabs: 3

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
Browser: ##Microsoft IE 11.0##Google Chrome##Firefox##Safari

Support Support is available 24x7 and provides an SLA on an analysis of the provided information and plan for moving forward as part of our first response.

Additional Information

Package Name
Summer 2015 / 4.4.0
First Release
Latest Release
Burlington, MA, USA
+1 (888) 438-3308

ClickSoftware is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the “Service chain optimization” concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication. Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, with What, Where and When. ClickSoftware is the premier choice for delivering superb business performance to service sector organizations of all sizes. The company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific, and operations in Latin America.