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Taskfeed — Onboarding & Implementation Projects

$5,400 USD per company per year ■ LAUNCH - 25 Full Users, 50 read-only users plus Unlimited External Viewers ■ GROWTH - 50 Full Users, 100 read-only users plus Unlimited External Viewers ■ ENTERPRISE - Contact sales@taskfeedapp.com for a quote

Discounts available for nonprofits

Rating

(56)

Listed On

7/23/2014

Latest Release

7/5/2019

CATEGORIES

Project Management
High-touch Customer Onboarding

Taskfeed is on your side to make each customer successful helping you plan, manage and measure high-touch or complex customer onboarding or implementation programs all from the worlds #1 CRM, Salesforce.

56 Reviews
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5.0
Average Rating
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Top Favorable Review

Great tool, rapid innovation, highly customizable

We use Taskfeed at Salesforce to manage the release process for changes and upgrades to our sales demonstration orgs. We manage changes for over 10 different orgs on different release cycles with different owners and contributors. The security model allows us to give owners full visibility to what is going on in a Kanban board, and contributors see only the tasks that they are working on. It's allowed us to collaborate with a diverse group of individuals within the company on a given release. ####We've also been able to customize Taskfeed to our use case - we have a "light" agile methodology for how we develop our releases so we didn't need the bells and whistles associated with burn down rates, etc. So we simply removed those things from the UI, added our own custom fields to track what we needed and we now have a solution that is very much tailored to how we work.####Taskfeed has innovated rapidly - we are very please with the changes we've seen. We started using it about 1 year ago and we've seen amazing improvements to both the UI and the functionality. ####Last but not least, the support we've received has been great. Andy is very responsive and knowledgable and has advised us on how to best make use of the solution given our use case. We have a partnership that has made us successful using the tool.


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Customer Reviews 56 Reviews Rating: Any Rating Sort By: Review Date

Absolutely Excellent

One of the best purchases we have made. Very complete and absolutely worth the money. We had a few setup curves and customizations and from everything we have experienced Taskfeed pretty much does it all for our EHR application implementation team.####The implementation and support team are excellent and have worked with us every step of the way to make sure we have implemented all the functions required to make us successful.


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Wonderful tool, Great people

Taskfeed has been a great tool for my on-boarding experience. I worked closely with Jessica to get our board template ironed. She was patient and helped me along from start to finish whenever I had a question. I enjoy how Taskfeed evolves while our process evolves.


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Awesome product that continues to drive excellence.

I use Taskfeed daily and makes my workload very easy to track and manage. I finally found a product that keeps me organized and no longer having to decorate my office with sticky notes. Taskfeed allows working on multiple projects with various stakeholders whether internally and externally a breeze. A one stop shop for on-boarding. Very simple to structure and implement against company's objectives for instant success.


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Easy to use for project management

We use Taskfeed internally to manage our on-boarding projects. It's super easy to use and keeps our team who are spread over multiple offices, informed of the progress we're making as well as the upcoming deadlines and dependencies. The Taskfeed team have always been responsive and helpful, would highly recommend this app and the team behind it!


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Great app for customer on-boarding and project management

We have used Taskfeed for the past 3 years for on-boarding customers and running the implementation of our software. Our weekly project planning is all done in Taskfeed which is easy to navigate between all our projects and prioritise activities. We have our implementation project plans with the associated timelines and dependencies set up in their templates which means our customer success team just hits a button and we're ready to go. Andy, Shaun and Jess have been great to work with over the years and are continuing to improve the app.


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Simple and effective

Taskfeed was incredibly easy to install and customize to fit our onboarding process. Linked to the products on an opportunity, the templates allowed our onboarding managers to have full visibility of the journey for each customer. The support we've received has been excellent also.


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Helpful tool, saving us tons of time, improving our customer experience

We're a Salesforce Partner and have 60+ clients onboarding at any given time. We've just started using Taskfeed and are thrilled. Creating all associated tasks for a project used to take an hour or more but now takes minutes. We can see at a glance the status of a project and can easily share our progress with our clients. The Taskfeed team is great, too. They've been helpful, friendly and patient while we mapped out our entire implementation process.


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Shaun Holmes
Nov 01, 2017 at 3:56 PM

Thank you, Erin, for your feedback and wonderful review of Taskfeed. We look forward to working with you and your team in the years to come.

Taskfeed in Salesforce is a game changer!

We are a SF partner and implement over 100 clients a year into our product. We've tried several different tools to manage our complex onboarding process, all with varying levels of success/frustration. We just transitioned to Taskfeed and are thrilled with the customization we are able to do to fit our needs! The automation of assigning tasks, lists, owners, and start/end dates, as well as the ability to associate tasks with cases is changing the way our team functions! The ability to share the external view with our clients means increased transparency and improved communication. And the ability to report robustly on task completion, project progress, and overall department metrics is astounding.


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Shaun Holmes
Nov 01, 2017 at 3:55 PM

Thank you for this fantastic review of Taskfeed. We look forward to working with you for many years to come. See you at #DF17

Great easy to use tool

We use Taskfeed to monitor Deployments and PoCs - we used to have issues managing customer expectations and how long they took, some of our PoCs could go on and on which meant our tech team were being kept from focusing on some other more important tasks. We also had issues getting our tech and sales team to communicate and do the admin necessary to keep management updated about progress. Taskfeed has solved all these issues for us - as it's so easy to use, they just have to log into Salesforce and drag and drop the activities that have been completed. Everyone in the team has visibility of this so the sales team are always aware of the progress from the tech team. With External sharing, we successfully manage expectations by showing customers from the beginning the plan for the deployment or PoC. As Taskfeed is very flexible, we can customise our usual templates to fit the customer's needs if necessary. We have also created processes to update our Salesforce records when activities are marked as completed in Taskfeed which allows us to have better visibility and report back to management; and because Taskfeed is so quick to use there are no more problems with people not keeping up with their admin. Since using Taskfeed we have managed to improve our team's productivity as well as our customer service.


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Shaun Holmes
Oct 31, 2017 at 7:52 AM

Thank you so much, Yasmin. Taking time out of your day to provide feedback brings so much joy to the Taskfeed team and is our motivation to continue to build the best possible products we can. On behalf of the rapidly growing Taskfeed team, I wish you and the OnApp team the best of luck.##See you soon, ##Shaun

Shaun Holmes
Nov 02, 2017 at 6:26 AM

Watch Yasmin discuss how Taskfeed has helped her team here: https://www.youtube.com/watch?v=6Ja_GC7d6PI&t=11s

Designed for your success

Project management tools are typically designed to maximize user productivity. While Taskfeed elegantly fulfills the productivity requirement, it communicates a higher design philosophy. This comes across through Taskfeed’s intuitive user interface, easy customization options and amazing support. ## “A great Project Management tool” does not aptly describe Taskfeed. “Designed for your Success” better illustrates Taskfeed. Thank you Andy!


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Shaun Holmes
Sep 07, 2017 at 5:14 PM

Josh, thank you for this amazing review. We look forward to a long a prosperous journey together.

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