The Ultimate Service Management Solution for the Compliance Industry

ServiceTracker Ltd undertakes to ensure the ServiceTracker application is available to customers for the duration of a Licensing Agreement, ensuring it meets the requirements of its customers at large. This includes the provision of the software application and other software tools provided by ServiceTracker.

This product is hosted and delivered on the Force.com platform which is provided by Salesforce.com (SFDC).

User Licenses can initially be made available free of charge for a Trial Period, typically 30 days from the “Effective Date” of the Licencing Agreement. This Agreement can be cancelled at any time during this Trial Period.

Upon successful completion of the trial, licenses are purchased at a Fee which may vary from time-to-time based on the number of user licenses provisioned.

A Licencing Agreement will remain in effect for one year following the date licenses are purchased. This Agreement continues thereafter unless terminated by either party. After the initial year, this Agreement will automatically renew for additional one (1) year periods, each a “Renewal Term” unless terminated by either Party pursuant to this Agreement or unless either Party gives notice of non renewal by no later than sixty (60) days before the end of the Initial Term or the then current Renewal Term.

Any variations to this Agreement must be in writing and agreed by all parties.