Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

Storage Helper Free Edition - A Helper Suite App

Free

Rating

(17)

Listed On

9/26/2016

Latest Release

7/30/2018

A safe & easy way to automatically mass delete unwanted data in Salesforce.

Storage Helper safely mass deletes data for any standard or custom object and helps you save money on Salesforce data storage.

17 Reviews
82%
5%
0%
5%
5%
4.5
Average Rating
Share your experiences with the community.
Top Favorable Review

Must have for legacy orgs!

Storage is a huge issue for our almost 12 yr old org and this app is a lifesaver for admins looking to save their company some $$ on storage. I was able to get my File Storage down by running a job on all Attachments created more than 5 yrs ago and owned by inactive users. ##If you've used Rollup Helper, you'll be familiar with how quickly you can create a job. Best part of storage helper is the easy filtering on the jobs. Another plus is the auto reminder you can set yourself for storage limits so you always know when you're getting close.


8  likes · Comment · Report Abuse
This field is required
Jacob Blair
May 04, 2017 at 6:01 PM

Hello Sarah,####Thank you for your kind review, we agree Storage Helper is a must have for any long running orgs!

Top Critical Review

Storage Helper Lost It's Filter Condition and Deleted a Huge Chunk of Random Records

We licenses Storage Helper as part of the Rollup Helper suite a couple of years ago. At the time, we were facing data storage limits caused by the volume of historical Order and Invoice records brought over through our integration with our Oracle back-end system. While preparing for an upcoming project, I decided to use Storage Helper to delete a bunch of the old records using an Age filter that I'd created. In the process of running it, Storage Helper issued an error alert that there were more than 50,000 records. I thought that this wouldn't be a problem - I could just run the script multiple times - which I did. By about the third pass, I used "Preview" again and noticed something that would indicate that it was deleting newer records. When I looked more closely, I realized that Storage Helper had dropped the age filter that I had created and was running on the entire record set. This resulted in something like 70,000 random records being deleted. When Passage Technology's customer support looked at the issue, their response was "Unfortunately, we have no history to determine as to whether the filter existed, or was setup correctly to begin with since the job has not been successfully run in the past."####I would recommend avoiding this product. Despite what seems like something that seems like it should be simple and straightforward functionality, this utility seriously screwed up our data.


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Apr 18, 2018 at 10:19 AM

Hello Tom,####I apologize for your experience unfortunately you turned off the in-app creation of backup files, and then manually emptied your recycle bin after running the job without confirming you wanted to permanently remove the contents. These 2 safeguards would normally protect you from accidentally removing data from your org, but they were manually overridden.####If you have any questions please feel free to reach out to support@passagetech.com or visit our website to view Getting Started With Storage Helper: ##https://www.passagetechnology.com/storage-helper-use-case-library/2017/1/10/getting-started-with-storage-helper

Customer Reviews 17 Reviews Rating: Any Rating Sort By: Review Date

Helpful tool for automation

Storage Helper has been hugely beneficial in keeping or org under our storage limits by automating the deletion of older, unused records. The customizable storage use threshold and email alerts are a bonus too! Now we don't have to remember to manually check if we're getting close to our limit; Storage Helper pushes the notification to us. I also like the reports & charts that give a good overview of where your storage is being allocated.


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Aug 13, 2018 at 2:37 PM

Hello Jennifer,####That's awesome, it sounds like you are getting great use out of all the features of the tool! Thank you for leaving us a review and sharing!

Helpful App, Good experience with Support

We recently installed a different managed package that starting generating thousands of error logs. Additionally, we have a lot of archived tasks that take up phenomenal amounts of data. ####I looked into Storage Helper because I wanted a solution that would not only delete, but archive data as a safeguard. I particularly like how it creates a series of smaller CSV backups. The backups created by the Salesforce backup are generally too large for excel or Google sheets to handle. And using the data loader to try to create smaller ones was a lot of guesswork. ####So far Storage Helper has worked well, but I do find that jobs get "stuck" quite often. Support has been great at helping with that, but it's a nuisance that it keeps happening. Otherwise, the tool works exactly as it says. The tutorial is also really helpful. I think it's well priced for what it does. Great tool for Admins.


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Aug 13, 2018 at 2:31 PM

Hello Marie,####Thank you for taking the time to leave us a review! Glad to hear Storage Helper was a good fit for your needs, and that our support team has been helpful.

Saved Us Big Time!

When we attached mailchimp to Salesforce a few years ago, the amount of data it created was out of control. Without any support from Salesforce or any solutions, I figured we'd give storage helper a shot. We were already using rollup helper, and it was great, and at that point, I was getting desperate.####Not only did the app work, but it was super easy! I needed absolutely no support from their team, and it worked fast. Now that I have it, I'm excited to further clean up our data. Definitely a lifesaver!


1  like · Comment · Report Abuse
This field is required
Jacob Blair
Jul 06, 2018 at 11:46 AM

Hello Adam,####Awesome to hear success stories like this one, using Storage Helper to clean up data from integrations like mailchimp is something that we have used the app for in our own environment! Also great to hear you found the app easy to use without assistance, we appreciate you taking the time to leave us a review and sharing your story!

Storage Helper Lost It's Filter Condition and Deleted a Huge Chunk of Random Records

We licenses Storage Helper as part of the Rollup Helper suite a couple of years ago. At the time, we were facing data storage limits caused by the volume of historical Order and Invoice records brought over through our integration with our Oracle back-end system. While preparing for an upcoming project, I decided to use Storage Helper to delete a bunch of the old records using an Age filter that I'd created. In the process of running it, Storage Helper issued an error alert that there were more than 50,000 records. I thought that this wouldn't be a problem - I could just run the script multiple times - which I did. By about the third pass, I used "Preview" again and noticed something that would indicate that it was deleting newer records. When I looked more closely, I realized that Storage Helper had dropped the age filter that I had created and was running on the entire record set. This resulted in something like 70,000 random records being deleted. When Passage Technology's customer support looked at the issue, their response was "Unfortunately, we have no history to determine as to whether the filter existed, or was setup correctly to begin with since the job has not been successfully run in the past."####I would recommend avoiding this product. Despite what seems like something that seems like it should be simple and straightforward functionality, this utility seriously screwed up our data.


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Apr 18, 2018 at 10:19 AM

Hello Tom,####I apologize for your experience unfortunately you turned off the in-app creation of backup files, and then manually emptied your recycle bin after running the job without confirming you wanted to permanently remove the contents. These 2 safeguards would normally protect you from accidentally removing data from your org, but they were manually overridden.####If you have any questions please feel free to reach out to support@passagetech.com or visit our website to view Getting Started With Storage Helper: ##https://www.passagetechnology.com/storage-helper-use-case-library/2017/1/10/getting-started-with-storage-helper

Overpromised and Under-delivered

Based on demos, we licensed Storage Helper. But simply doesn't work for our use case - which is quite surprising and disappointing. We're not trying to do anything unusual.####We want to archive and delete Individual Email Response records generated by the Salesforce Marketing Cloud, which overwhelm our storage limits. For reasons that are not clear, Storage Helper creates and incredible number of small CSV files for the archive. It's more time-consuming to download Storage Helper's CSVs than it is to use other manual tools or bulk exporting and deleting. ####In my case, I'm looking to archive approximately 700,000 records at a time, on a monthly basis. Maybe the tool is more functional for smaller-scale undertakings.####I've been told this issue will be rectified in the next release. I don't have a date, but I'll update my comments at that time.####I will say that the support team has been super-responsive, and I love Passage Technology's other tools and their general approach to design, usability, and customer service.


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Mar 05, 2018 at 10:32 AM

Hello Geoffrey,####We have identified the root cause of the issue where SH will backup into multiple smaller files, and are working on packaging the fix now. We will let you know once the new package is available for install so that you can test on your end.####We do appreciate you business and your compliments to our customer service, we hope to get the app working for you so that it solves your use case!

A great tool and easy to use too!

Just been told we've exceeded our storage limit and had to act quickly. This has been very helpful - and easy to use - in cleaning out unwanted VR records. And free to use for 20k records/month####Any chance of upping the 20k limit for non-profits?


0  likes · Comment · Report Abuse
This field is required
Jacob Blair
Sep 19, 2017 at 4:34 PM

Hello Nic,######Thank you for taking the time to leave us a review! Glad to hear that the tool was helpful and easy to use! I would strongly encourage reaching out to the sales team to see what they can do to get the full version of Storage Helper in your org, we do offer standard non-profit discount.

A great free App which can help with one of the regular issues in Salesforce, the storage limits!

Here is a great free App which can help with one of the regular issues in Salesforce, the storage limits! Storage Helper can help you keep track of your data limits and, more importantly, automate deletion of records to keep you within the set limits. For those of us who have to regularly clean out old records (especially campaign member status records maybe??), this could be very helpful.


1  like · Comment · Report Abuse
This field is required

Awesome Tool For Admin

We have a lot of duplicates tasks from our integrated system .Storage helper was the easiest tool to use to mass delete unused data. We Filtered out on tasks which marked completed with having external Id from our system and all unused tasks were gone. Thanks for saving our time and cost for data storage.


1  like · Comment · Report Abuse
This field is required
Jacob Blair
May 05, 2017 at 5:31 PM

Hello Payal,####Cleaning up duplicate records is a great way to use Storage Helper, thanks for sharing!

Headache Reducer!

I'm currently using this app to clean things up and it works wonderful. Also, being able to backup our data was a easy, even with attachments.


1  like · Comment · Report Abuse
This field is required
Jacob Blair
May 05, 2017 at 5:28 PM

Hello Rebecca, We appreciate the positive feedback, and you taking the time to leave us a review!

Indeed For Legacy System

We have a lot of old cases with heavy attachments from our legacy system which We integrated with Salesforce.Storage helper was the easiest tool to use to mass delete unwanted data that are no longer required in Salesforce but were using up our data. Filtered out on closed cases which marked legacy case, and all un-relevant case with attachments were gone, freeing up much-needed space. Thanks for saving our time !!


4  likes · Comment · Report Abuse
This field is required
Jacob Blair
May 05, 2017 at 11:38 AM

Hello Pritam,####Thank you for your positive review! Happy to hear that Storage Helper was a quick and easy tool to use!

Loading