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Advance Lead and Case Assignment
Round robin and load balance lead and case assignment package
Overview
Package automates leads and cases assignment by using round robin or load balance routing algorithm .Package can also be customize to assign cases or leads to log-in agents only.
Load balance routing algorithm
Round robin routing algorithm
Log-in agents assignments
App can easily be customize depend on any business requirements . Two easy steps and app will start assigning cases/leads based on selected algorithm 1.Install the package. 2.Setup specify queue algorithm. How it works: When standard lead/case assignment rules assign lead/Case to a queue,then "Advance Lead and Case Assignment" app enhance the standard assign rule and assign case/lead to the Queue member based on selected algorithm. App Supports ▪ Case Assignment . ▪ Lead Assignment. ▪ Round robin router. ▪ Load balance. ▪ Log-in Agent Assignment. ▪ Simple to install and configure without any programming skills . Contact us at support@cumulusforce.com if required any support. glad to assist you . Thank you Cf Sales Team
Categories
- Business Needs
- Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package