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Case Manager 3.0




Listed On


Latest Release


Removes duplicate cases, Filter email attachments, Filter spam emails etc.

Removes duplicate cases, Filter email attachments, Filter spam emails, Rule Engine, Flexibility to add a comment and send an email at the same time etc.,

  • App allows to Manage Easily and eliminate duplicate cases. ##Merge with Parent and associate duplicate cases with Parent case.##Report to view all case hierarchy and easy to manage.
  • Filters are based on rules set to eliminate Spam cluttering Salesforce. ##Our App filters all Spam(s) based on rules that are set on Subject and domain, which allow having clean data.
  • Automatically eliminates social networking icons, logos, images and other unwanted images with simple rules set. Allow admin to configure and turn On/Off as needed. ##A powerful app needed for every Org.
We are pleased to announce that we have launched a new and unique product CASE MANAGER 2.0 – and are very exciting by its mind-provoking features####• Highlight cases with custom colors for immediate identification!##• Hide/un-hide fields, sections and related lists with a single click!##• Avoids creation of duplicate cases in the organization!##• Filter email attachments and automatically purges unwanted images!##• Provides a flexibility to add a comment and send an email at the same time!####Case Manager is a powerful add-on on Salesforce platform, comes with high flexibility and customization that allows admins to highlight record and view cases very easily based on color, fields and type/sub-type. ##Duplicate cases are quarantined in a custom object for further analysis. If needed, such cases can be converted seamlessly to a standard case. ##Filter’s attachments like Facebook, Twitter, corporate logos, and other images that are stored on cases and email messages. Gives fine control over send an email and case comments functionality.##What's more, the app can be turned on/off through a single click that eliminates daily work chaos!


  • Compatible with Professional, Enterprise, Unlimited, and Developer EditionsProfessional & Up
  • Built 100% on the Lightning Platform, providing reliability and performanceNative App
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 6
  • Custom Applications: 1
  • Custom Tabs: 5

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements



Additional Information

Package Name
Case Manager
Mar 16 / 2.4.0
First Release
Latest Release

Customization Guides

KEYU Technologies
34801, winchester pl, fremont, CA 94555
+1 (408) 735 1572

KEYU Technologies provides cloud based solutions since 2008.####With the team of certified consultants, administrators and developers, KEYU technologies is providing exceptional quality of work and a tremendous 100% client satisfaction. ####We provide cost-effective end-to-end solutions for your products and provide a verification framework before your product is sent for production. Our team of extremely skilled engineers provides effective support to meet your goals for time to market and product quality & features.