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Case Manager 2.0




Listed On


Latest Release


Highlight Cases, Removes duplicate cases, Filter email attachments etc.,

Highlight Cases, Removes duplicate cases, Filter email attachments, Flexibility to add a comment and send an email at the same time etc.,

  • Provide a flexibility to add a comment as well as send a email at the same time.##Eliminates social media icons and logs from cases and email messages.
  • Highlight cases with custom color.##Hide/Unhide field sections.##Filters duplicate emails.
We are pleased to announce that we have launched a new and unique product CASE MANAGER 2.0 – and are very exciting by its mind-provoking features####• Highlight cases with custom colors for immediate identification!##• Hide/un-hide fields, sections and related lists with a single click!##• Avoids creation of duplicate cases in the organization!##• Filter email attachments and automatically purges unwanted images!##• Provides a flexibility to add a comment and send an email at the same time!####Case Manager is a powerful add-on on Salesforce platform, comes with high flexibility and customization that allows admins to highlight record and view cases very easily based on color, fields and type/sub-type. ##Duplicate cases are quarantined in a custom object for further analysis. If needed, such cases can be converted seamlessly to a standard case. ##Filter’s attachments like Facebook, Twitter, corporate logos, and other images that are stored on cases and email messages. Gives fine control over send an email and case comments functionality.##What's more, the app can be turned on/off through a single click that eliminates daily work chaos!


  • Compatible with Professional, Enterprise, Unlimited, and Developer EditionsProfessional & Up
  • Built 100% on the Lightning Platform, providing reliability and performanceNative App
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 6
  • Custom Applications: 1
  • Custom Tabs: 5

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements


+1 (408) 735 1572

Additional Information

Package Name
Case Manager
Mar 16 / 2.4.0
First Release
Latest Release

Customization Guides

KEYU Technologies
34801, winchester pl, fremont, CA 94555
+1 (408) 735 1572

KEYU Technologies provides cloud based solutions since 2008.####With the team of certified consultants, administrators and developers, KEYU technologies is providing exceptional quality of work and a tremendous 100% client satisfaction. ####We provide cost-effective end-to-end solutions for your products and provide a verification framework before your product is sent for production. Our team of extremely skilled engineers provides effective support to meet your goals for time to market and product quality & features.

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