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Booking & Reservation Management Platform with Extensions
Take Bookings - Manage Availability, Rates, Occupancy & Extend to More
Overview
Enable customers to check availability and book online while your team centrally manages reservations, rates, contacts, payments, check in/out, reports, and more. The platform also supports extending the core with POS system, Membership and more.
See How Booking & Reservation Management Platform with Extensions Works
1. Take Bookings Automatically Let customers check availability, view rates, select rooms, spaces, resources, classes, programs, or services, make payments when required, and receive booking confirmation.
2. Manage Reservations in One Place Manage availability, rates, occupancy, customer records, booking status, changes, cancellations, payments, invoices, check-in, check-out, and related reservation activity.
3. Built for Different Booking Models Use Booking Ninjas for rooms, spaces, courts, desks, classes, programs, appointments, services, and other bookable inventory across hospitality, recreation, clubs, coworking, venues, education, and more.
4. Extend with POS, KDS & Operational Apps Add POS, KDS, inventory management, and other operational apps around your booking system as your needs grow.
5. Add Memberships & Self-Service Portals Manage memberships, recurring access, payments, renewals, and self-service experiences through connected member and customer portals.
6. Connect Billing & Payments Extend reservations into invoices, online payments, refunds, recurring billing, reconciliation, and other financial workflows.
7. Connect Your Third-Party Tools Integrate payment providers, accounting systems, booking channels, communication tools, APIs, and other systems your team already uses.
8. Support Accessible Customer Experiences Create booking and self-service experiences designed for easier access across devices and different user needs.
9. Grow on a Salesforce-Native Foundation Add workflows, apps, automation, reporting, portals, and integrations without replacing your core booking platform as operations expand.
Booking Ninjas Booking Engine & Reservations helps organizations automatically take bookings and manage the full reservation lifecycle in one system. Customers can check availability, select dates, rooms, spaces, resources, classes, programs, or services, enter their details, make payments when required, and receive confirmation. Teams can manage reservations, availability, rates, occupancy, capacity, customer records, booking status, approvals, group bookings, waitlists, changes, cancellations, payments, invoices, refunds, check-in, check-out, and booking reports. The package works for different booking models, including hospitality, recreation, clubs, coworking, venues, education, rentals, shared spaces, appointments, and other reservable services. Not sure how it fits your process? Tell us what you manage and where your booking flow is getting stuck. We can prepare a free personalized video walkthrough around your use case. No demo meeting is required—watch it on your own time and decide if Booking Ninjas fits.
Categories
- Industries
- Horizontal Product
- Personas
- AdministratorBusiness Operations ManagerBusiness User
- FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- Native AppNo LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile
