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NeuraFlash - Salesforce powered by Artificial Intelligence & Einstein

Rating

(57)

Certified Professionals

12

Partner Type

Registered

Customer Satisfaction Calculated from customer feedback shared during the past 18 months

9.71 (out of 10)

Intelligent Experiences For Your Customers and Employees

We are a Salesforce consulting and ISV partner focused on providing great customer and employee experiences by integrating digital channels, the power of AI (Einstein), and Salesforce. We also provide out of the box Salesforce implementations.

  • Salesforce Sales & Service Journeys:##● Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service ##● Our solutions increase sales, customer self-service, and employee productivity
  • Salesforce A.I. Solutions:##● "Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console##● Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search
  • Salesforce Digital Channels - Innovative solutions across Omni-Channels including:##● "Intelligent Web Chat" utilizing Live Agent - increase sales and reduce cases##● LiveMessage - 2-way SMS pilot/production##● Mobile Messaging - Chatbots and "Snap-Ins"
Leveraging Artificial Intelligence, Predictive Analytics, and Salesforce® Customer Success Platform including Sales, Service, Wave and Community Clouds, NeuraFlash improves Customer Experiences and Employee Productivity. ####Our team is a group of Contact Center, Omni-Channel, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.####Sales Cloud | Service Cloud | Community Cloud | Service Wave | Wave Analytics | Predictive Analytics | Predictive Applications | Predictive Actions | AI | A.I. | Digital Genius | Einstein | Watson | Chatbots | Bots | HeyWire | Chatbot | Field Service | Self-Service | Self Service | LiveMessage | Live Message | Commerce Cloud

Specific Details

Languages
Geographic Focus
NeuraFlash LLC
Boston, MA 02111
Founded
2016
Phone
1-844-638-7235

NeuraFlash is a Salesforce ISV and Consulting Partner creating great customer and employee experiences by integrating Digital Channels, the power of Artificial Intelligence and Salesforce. We are committed to helping customers get the most out of their Salesforce investment. We have an incredible team of Salesforce Certified Developers (led by a Salesforce MVP,) contact center experts and AI data scientists. ####Our focus is solutions with Service Cloud (including Live Agent, LiveMessage & Field Service), Sales Cloud, Communities, CPQ and Wave Analytics. We offer cost effective basic as well as complex implementations and with our NeuraFlash Accelerators. We can also work side by side with your internal SF development teams with our Advisory Services offerings. ####Our AI portfolio and AppExchange product suite include NLP based Conversational Chatbots across the digital channels and Personalized/Predictive applications Salesforce Service Cloud Einstein. They greatly improve the customer experience while increasing sales, customer self-service and employee productivity. ####We would welcome the opportunity to be your "Trusted Advisor" for Salesforce.

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