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Teleopti Schedules

Starting at $2 USD per user per month In order to use the .....

Rating

(0)

Listed On

12/12/2017

Latest Release

12/13/2016

CATEGORIES

Collaboration
Teleopti WFM Schedules: Tools at Your Finger Tips

The Teleopti Schedule Widget is for anyone using both Teleopti WFM and Salesforce. Through an integrated user-friendly view, employees can view their schedules, plan their days, and know when to change activity to ensure high service levels.

  • View today's and tomorrow's schedule with a simple sideways scrolling action within the Salesforce console. Collapse and expand views as is necessary.
  • Access MyTime agent portal tools with just one-click, to request vacation, trade shifts and set preferences for working times.
  • When a change in schedule occurs, the widget will flash so as to alert the user of the change, allowing them to meet service levels even with changing conditions.
Simplify your agents' lives with Teleopti Schedules Widget - No more clicking and switching windows to see their work schedule, notifications of schedule changes, upcoming activities or friendly reminders. With all data updated instantly from Teleopti WFM, they can stay continually informed when working in Salesforce, all whilst improving their adherence.####Employees, team leaders and managers alike: go for the benefits!####* Increase efficiency and adherence, with employees updated continually throughout the day;####* Improve your intraday processes, with management able to send/receive messages to and from employees;####* Enhance employee satisfaction, with employees able to view activities throughout the day and take breaks at allocated intervals;

Highlights

  • Compatible with Group, Professional, Enterprise, Unlimited, Force.com, Developer, and Performance EditionsGroup & Up
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 7
  • Custom Applications: 1
  • Custom Tabs: 2

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0

Requirements

Other System Requirements
No additional system requirements

Support

Additional Information

Package Name
TeleoptiScheduleComponentInstall
Version
1.6 / 1.6.0
First Release
12/12/2017
Latest Release
12/13/2016
Teleopti
Stockholm, Sweden
Founded
1992

Customers in over 85 countries use Teleopti workforce management (WFM) that automates workload forecasting and employee scheduling. Thanks to Teleopti Schedules for Salesforce, you can view your schedule, get notifications of changes and upcoming activities, friendly reminder and colleague messages directly and continually on your desktop, in one and the same Salesforce window. No more need to switch windows to get to the Teleopti application – incredibly useful, incredibly handy.

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