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Lessonly for Salesforce (Modern Learning Software for Sales and Service Cloud)

Drive rep performance with relevant, automated learning in Salesforce

Overview

  • Streamlined Content Creation: With the most intuitive content creation experience on the market, managers and top performers quickly share performance-driving content—including sales techniques, support strategies, and best practices—with their teams.

  • Guided Learning: Customizable user actions trigger guided, in-context learning recommendations via Salesforce Sales Paths*, ensuring reps receive the right information to move deals and cases forward at the moment of need.

  • Custom Reporting: Managers and admins have full visibility into how enablement content is driving rep performance, team objectives, and business outcomes. Combining Lessonly and Salesforce data gives you unparalleled ability to derive ROI from learning.

Lessonly for Salesforce brings enablement, training, and learning content directly into reps’ everyday workflows in Sales Cloud and Service Cloud. Common Use Cases: • Sales teams - Empower and enable your reps with product knowledge, team policies, and sales skills to close more deals and track performance related to learning engagement. • Service teams - Resolve support tickets quickly and painlessly by giving your customer service team the knowledge they need for common support questions, de-escalation best practices, and team procedures. • Managers - Track effectiveness of your learning program by creating custom reports using Salesforce and Lessonly Results data. Gain insight into which content is working and how to best guide reps to individual and collective success. Why Lessonly for Salesforce: • Create and distribute learning material quickly with the easiest content creation workflow on the market. • Leverage and share the top behaviors and subject matter expertise of your best employees through Lesson Creator permissions. • No SCORM knowledge required to create and implement your learning program.

Categories

Business Needs
Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package