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RWS Language Weaver for Live Agent

By RWS

Connect with your global customer base in their language

£11,000   GBP/company/year
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Business Need
Customer Service
Requires
Service Cloud

Enable your agents to understand your customers and prospects no matter what language they speak. RWS Language Weaver for Salesforce Live Agent enables Service Cloud monolingual staff to provide multilingual support in their Live Agent chat sessions.

Highlights

Understand your customers - Keep your customers happy by addressing their questions and needs in their own language, with high-quality, in context, real-time communication - Extend your brand and customer experience using your Live Agent support

Save money - Use your existing support staff and respond to your customers immediately - Save the expense of hiring costly multilingual employees - Utilize pre-translated versions of the Quick Text phrases to maximize call volume

Leverage leading language technology - Connect with your entire customer base by translating in more than 3000 language pairs - Process unlimited volumes of words instantly with a high level of accuracy

Provider Details

RWS
Maidenhead, United Kingdom
Founded
1958
Website
Email
Phone
+44 1628 410100

RWS is a content solutions company, powered by technology and human expertise, that grows the value of ideas, data and content by making sure organizations are understood. Everywhere. Its proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities. Over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. With 60+ global locations, across five continents, RWS’s teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

Pricing Details

Please contact RWS for a quote based on your own requirements. The app requires RWS Language Weaver.

Default Plan

£11,000 GBP/company/year

Free trial available for 30 days

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