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Absorb LMS App for Salesforce - Learning Management System Connector (Archived)
Empower Sales and Service Teams with Extend Enterprise Learning
Overview
The Absorb LMS App for Salesforce gives your Sales and Service teams direct access to your training content to support or to sell to your CRM contacts. The App then syncs training data back to your Salesforce instance for integrated data reporting.
No more iFrames. Your Absorb LMS training data is made native to Salesforce. Utilize Salesforce Report and Dashboard tools to review your training data. Relate training data to other Salesforce stored data like sales revenue or service tickets submitted.
Utilize Salesforce Workflow and Process Builder tools to ensure your contacts get the training they need, just-in-time. Combine Absorb LMS Smart Administration features with Salesforce triggers and scale your training initiatives like never before.
The Absorb LMS application home screen gives you the ability to showcase Featured Courses to your Salesforce users. Need your sales team to learn about a new product? Featured Courses can help.
The Absorb LMS App for Salesforce is the perfect tool for those providing training to external contacts, who are captured as Accounts and Contacts within Salesforce. Your chosen Contacts then become Learners (i.e. users) in Absorb LMS. Absorb LMS then becomes your learning hub. Your Contacts take courses, earn badges and competencies, and all that data is synced back to Salesforce for reviewing and reporting needs. As an Absorb LMS App for Salesforce user, you can also utilize the app for deploying training to sales reps or customer services agents. The Absorb LMS App for Salesforce enables Salesforce users, like your sales reps and customer service agents, to browse a targeted course catalog and enroll in courses without leaving Salesforce.com. You can also allow users, like your sales reps, to enroll their customers in training, with Accounts, Contacts and Opportunities as entry points to enrollment. The progress of each learner can be seen via data surfaced in reports and dashboards, or via app components on the Contact, User and Account pages. Contact us to get started. Please note: a separate Absorb LMS portal is required for this application.
Categories
- Business Needs
- Human Resources
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package