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Coosto for Salesforce | The Sales & Service Cloud Connector
The Social Studio replacement for real-time insight on social interactions
- Industries
- Horizontal Product
- Business Need
- Customer ServiceMarketingAgent Productivity
- Requires
- Service Cloud
- Compatible With
- Sales Cloud
Increase efficiency and quality of customer service by combining the power of social media data and the #1 CRM system. With the integration of Coosto and Salesforce your social media customer conversations will be updated automatically in Salesforce.
Highlights
Track trends across all points of interactions your support and sales teams have with your customers. Realtime and automatic synchronization with Salesforce CRM Realtime 360-degree view per customer
Time saving replies with the quick reply functionality Workflow and KPI statistics in either Salesforce or Coosto Automatic context labeling per case for topic driven metrics
Seamless connection between the social media platforms (Facebook, Facebook Messenger, Twitter, Whatsapp, Instagram, Linkedin and Youtube), Coosto and Salesforce. Stay up-to-date with the ability to view, create, and update tickets in Salesforce.
Provider Details
Coosto
Eindhoven, the Netherlands
Coosto is a leading content & social media marketing tool, designed to help organizations get better results from content. We’re offering practical solutions for every stage of the content marketing process: our customers are relying on Coosto to come up with content, distribute content to social media, manage their community and to monitor and report all results. Their achievements are clear. Coosto customers create better content and perform measurably better in terms of brand awareness, brand preference, customer loyalty and online conversions.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Pricing starts at €250 EUR per month.
Default Plan
€250 EUR/company/month
Lowest Starting Price