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CL Collections

Streamlined collection strategies with complete visibility for Lenders

Overview

CL Collections is an advanced collections solution or collection software that enables lenders to define and automate their collection processes, streamline customer interaction across channels and reduce technical, operational and servicing costs.

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  • Streamlines customer interaction across channels.

  • Automates debt collections processes, reducing cost and effort.

  • Tracks promises made, kept, or broken by contract and manages customer interactions in the collection process to eliminate servicing errors.

Lenders today spend a lot of time and effort following up with borrowers for payments, even hiring collection agents to carry out the process. This increases the time, effort and cost in managing collections. CL Collections is an advanced collections solution built natively on Salesforce that enables lenders to define and automate their collection process. CL Collections (Debt Collections) can be used with our loan (CL Loan) and lease (CL Lease) solutions, billing and tracking delinquencies in the servicing platforms. Collection Strategies Collection strategies can be defined for a lender’s entire portfolio or a segment of their portfolios. For example, a separate collection strategy can be defined for consumer loans and business loans. Automation Automatically create tasks on the occurrence of an event invoking a collection strategy. Generate automated or manual actions from collection strategies. Tracking Track the delinquent contracts, promises made, kept or broken by the contract. Documentation Record customer interactions including promise to pay and dunning letters.

Categories

Business Needs
Enterprise Resource Planning
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Salesforce Shield
Managed Package

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