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Arrow PSA - Project Management and Professional Services Automation

Starting at $17.5 USD per user per month Contact our team for pricing at

Discounts available for nonprofits



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Project Management
Everything you need to Plan, Work and Manage your business. On Salesforce.

Professional Services software, built 100% on Salesforce that puts every stakeholder in the driver’s seat. The intuitive user interface enables your team to quickly and easily create, manage, and work on projects.

  • Easy-to-use, Robust Features - Arrow PSA makes the management of your business easier. Gain a better understanding of the utilization of your resources, real-time updates of your project portfolio and bird’s eye view of your organization’s profitability!
  • Supports Every Organizational Role - Designed by professional services experts, Arrow PSA addresses every role in your organization, from subject matter experts and knowledge workers, project managers, accounting, to executive-level management.
  • One Single, Powerful System - Simplify and unify your administrative processes with a single system for professional services automation. Arrow PSA is device and platform agnostic, and is completely native on Salesforce.
ROBUST PROJECT MANAGEMENT##Designed with Project Managers in mind — Arrow PSA helps your plan and organize the details of your project portfolio with an intuitive project builder designed with the features that project managers are accustomed to. Link tasks, set up multiple dependencies and dependency types, and work within multiple views.####TIME TRACKING##Enable your team to enter and track time within a single system, empowering your business to achieve faster, more accurate budgeting, billing and invoicing. Better understand your employees’ productivity, and ensure that your team has the chance to shine.####RESOURCE SCHEDULING##Optimize staffing and utilization through real-time reporting and forecasting. Grow your margins by maximizing resource allocation, view external and capital dependencies, and level your organization’s workload. Ensure you know what is happening in your organization today, while preparing for the future.####POWERFUL FORECASTING##Leverage the power of Salesforce analytics to gain insights into what is happening in your organization – all in real-time. With Arrow PSA you have access to historical and current data to make decisions for your organization.

Designed to Work With

  • Supports orgs where Salesforce Shield services are enabled Salesforce Shield


  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited,, Developer, and Performance EditionsProfessional & Up
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits
  • Supports orgs where Person Accounts is enabledPerson Accounts
  • Supports orgs where Multiple Currencies is enableMulti-Currency

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 39
  • Custom Applications: 6
  • Custom Tabs: 25

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 49
  • App Builder: 16
  • Community Builder: 1


Other System Requirements
No additional system requirements


Additional Information

Package Name
Arrow PSA
1.15.1 / 1.15.1
First Release
Latest Release
The SMB Help Desk, Inc.
Chicago, IL, USA

The SMB Help Desk provides a focused, nimble approach to focusing on small- and mid-sized businesses.##- Sales & Service Cloud Implementations##- Custom Apps & On-going Administration and User Support##- Business Process Consulting

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