AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Dolmen Connect

Synchronize customers data between Salesforce and Dolmen marketing platform

Overview

  • Extend the power of Salesforce with Dolmen Connect, a new application that captures customers' data directly in-store, update and enrich these data in order to create one single view of your customers

  • With Dolmen Connect, improve your customer knowledge with the information your customers give you directly in-store : contact information, new mobile phone number, opt-in, favorite items or interests, future projets, consumption habits..

Dolmen Connect is a new Salesforce application which make it possible to combine customer data between Salesforce (force.com) and Dolmen local marketing platform. With Dolmen connect, any Brand or Retailer will be able to easily combine : • Customer data coming from CRM central systems • Declarative data captured in-stores through local or central actions In order to achieve the most relevant 360° vision of each customer. Dolmen Connect can be set up directly on Salesforce where Brands or retailers will decide : • which customer data will be synchronized (optin, email adress, number phone...) • how customer data will be synchronized (master data management) You finally achieve one single view for each customer. A major asset for your national and local marketing teams to help them easily manage a greater consistency between their marketing campaigns, one single and unique marketing pressure within a total respect of your customers' personal data

Categories

Business Needs
Integration
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package