Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

Knowledge Component for Community Cloud

Free

Rating

(7)

Listed On

4/20/2017

Latest Release

3/30/2018

CATEGORIES

Productivity
Knowledge Component for Community Cloud. Supports all templates.

Help your customers help themselves, and help your agents work smarter with easy access to articles, FAQ, and the collective wisdom of the community.##Please note because of AppExchange limitations you need to uncomment some code in one of the classes.

  • List articles and Search articles
  • Filter articles by article type and data category
  • Show article details and Vote for article
Knowledge component is a great tool for self-service community. Customers can help themselves by finding their own answers through a library of knowledge articles sorted by article type or data category. It helps to increase customer satisfaction, and decrease calls and emails to your support desk. ####Knowledge component also will maximize productivity of your support managers. They will easily find the right answers for the customers. ####Note: Is not compatible with Lightning Knowledge.

Highlights

  • Ready to use in Community BuilderCommunity Builder
  • Product upgrades are pushed to you by the providerUpgradeable

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 1
  • Custom Applications: 1
  • Custom Tabs: 1

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 1
  • App Builder: 0
  • Community Builder: 1

Requirements

Other System Requirements
You need a Community Cloud and Knowledge for this component to work.

Support

Additional Information

Package Name
Knowledge for Community
Version
Mar 29 / 1.6.0
First Release
4/20/2017
Latest Release
3/30/2018
Languages
AdvancedCommunities.com/Bedrock CRM Consulting
London
Founded
2008
Phone
+4420 3051 0075

Salesforce Community Cloud Experts##Salesforce community cloud connects you and your customers.##We make this connection beautiful!##We provide custom Lightning components development service so your standard templates Napilie, Koa, Kokua can be customised.##We are Salesforce community cloud experts with a wealth of experience. We can help you to build and maintain your community.

Loading