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Appirio Connected Field Knowledge Bolt
Closing the Operational Efficiency and Safety Gap through Technology
Overview
Appirio's Connected Field Knowledge Bolt harnesses the power of Salesforce to expedite issue resolution. It helps streamline case management and gives technicians and engineers quick, easy access to enterprise-wide knowledge on a single, secure platform.
Assign cases based on technician and engineer expertise and availability directly from the platform. Manage and track cases across your entire well network.
Support cross-functional collaboration across teams and locations. Capture, reuse, and refresh information in one place and empower your global teams to improve maintenance, repairs, and their performance.
Provide on-the-go access to centralized best practices and troubleshooting resources to accelerate problem-solving and to reduce downtime. Quickly find relevant cases and knowledge resources in one place - whether you're in the field or at the office.
Today's Oil & Gas technicians and engineers face a myriad of complex situations and have to act fast and work together to minimize downtime while ensuring safety. They also need mobile access to a single knowledge repository, so they can make smarter data-based decisions across wider, more connected technologies. That's why we designed the Connected Field Knowledge Bolt. Built specifically for the field service teams, our global case management platform simplifies and enhances equipment maintenance and scheduling, inspection management, and knowledge sharing between cross-functional teams in the field and in offices around the world. With the Connected Field Knowledge Bolt you can: • Assign technicians and engineers to cases based on their skills and experience directly from the platform. • Support cross-functional collaboration across teams and locations. • Provide on-the-go access to centralized best practices and troubleshooting resources to accelerate problem-solving and to reduce downtime.
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package