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Compass™ | Change Navigator

Reimagine how you work and drive change to adopt the future

Overview

Compass™ | Change Navigator is an innovative organizational change management (OCM) capability that leverages Salesforce and proprietary user-centric methodology to support people, process, and technology changes.

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  • TECHNOLOGY + METHODOLOGY We bring best practices in change management combined with industry-leading technology for teams to leverage and create an interactive, personalized approach for end users to learn about and engage in change initiatives.

  • CENTRALIZED PLATFORM + DYNAMIC CAPABILITIES ✔ Build user journeys ✔ Manage virtual & in-person events ✔ Automate outreach & engagement ✔ Conduct surveys ✔ Capture & report real-time engagement/performance metrics

  • FLEXIBLE + SCALABLE Functionalities can be tailored according to your needs, whether simple and linear or complex and expansive, for solving internal or external problems with one module or a combination of service offerings.

By combining user and human-centered design, analytics, and automation capabilities, Compass™ | Change Navigator guides change initiatives, drives mass personalization at scale, and streamlines reporting that provides transparency in user performance and engagement levels and optimizes status reporting across multiple stakeholders. Compass is currently being leveraged at several of the largest healthcare organizations in the world. Compass™ is a single app that rolls multiple applications into a single solution: ✔ Artificial Intelligence Analytics & Natural Language Processing ✔ Journey & Journey User View Management ✔ Video and Amazon Echo Integration ✔ Parking Lot Management ✔ Targeted Direct-Access Learning ✔ Task Management ✔ Learning Management Integration ✔ Document Integration ✔ Event Management ✔ Surveys ✔ Reporting & Dashboards ✔ Enterprise Communication

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package

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