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ScoreNotch

ScoreNotch - A gamification app for Salesforce

Overview

Scorenotch - A customizable Salesforce gamification solution, uses game elements and mechanics within Salesforce to recognize user achievements based on predefined criteria, ultimately leading to improved performance and increased user engagement.

See How ScoreNotch Works

Scorenotch is a Salesforce native and lightning-ready solution that embeds gaming features like multi-modules, badges, missions, reputation points, levels, leaderboards, and benchmark scoring to foster customer and employee engagement.
The product allows gamification on Salesforce sales, service, and experience cloud, where users can be recognized by interacting in communities, sales can be appreciated by closing business deals, and service teams can be awarded by resolving cases faster
Team-wise benefits of Scorenotch Community: Enhanced user engagement and interaction. Service: Faster case resolution and improved customer service. Sales: Encourage desirable behaviors, boost productivity, and enhance motivation.

Gamification is useful in Salesforce for recognizing user accomplishments across various clouds. The app's stunning and highly customizable features include: 1) Leaderboard: A leaderboard will show earned points, rewards, and levels that have been completed. 2) Multi-Module: With the option to divide users based on various communities, profiles, groups, etc., the ScoreNotch Multi-Module feature offers improved gamification. 3) Benchmark Scoring: Set up a point system to reward users for adding or changing records on Salesforce objects (both standard and custom) in accordance with predetermined criteria. 4) Badges: Users can earn badges for all kinds of activities, which are tidbits that offer digital flare. Users can also encourage other users by awarding them badges. 5) Mission: Display the completed missions in the recognition list and also display all the missions for users. 6) Reputation levels: Reputation levels are defined with respect to the earned points of users for engaging in multiple actions. You can add or remove levels and give each level a name, point range, and image. 7) Reputation Points: Establish a point system to encourage people to take part in multiple actions