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Engage Hub: Customer Journey Tracker
Orchestrate, Automate with real-time Insight
- Requires
- None
Customer Journey Tracker gives organisations insights into their customers’ journeys. You can automate & orchestrate complex journeys across all channels, at scale & analyse this behaviour, in real time, to make evidence-based improvements.


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Highlights
Integration into Engage Hub's Journey Tracker tool will provide Salesforce users with:
Process monitoring and visualisation for pain point identification and resolution
KPI monitoring and ROI measurement
Visualise the actual journey that prospects and/or customers have taken through a company to improve experience
Campaign tracking and optimisation enabling businesses to monitor marketing strategy effectiveness
Easily integrate and orchestrate data from any of your existing systems or platforms into one single view (3rd party, offline, online)
Provider Details

Engage Hub revolutionises customer journeys through automation and orchestration. We are journey experts. Our award-winning solutions are changing the way businesses engage with their customers across the globe. Processing billions of customer interactions per annum in an ISO 27001 secure environment. We are continuously reinvesting in research and development to ensure that we are delivering solutions to meet market demands.
Pricing Details
It will be free to download the app however there is licence fees for access to Engage Hub accounts.
Default Plan
£250 GBP/Journey/month