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Email-to-Flow

Why should Apex developers have all the fun? Flow enabled Email Services.

Overview

All the power of a custom Apex email service—delivered through low‑code Flow. Start building instantly with a preconfigured Email‑to‑Case Flow template and be up and running in minutes.

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  • Take your Email-to-Case setup to the next level. Use Flow to design an email handling process tailored precisely to your business needs. Jump‑start your build with a ready‑to‑use Email‑to‑Case Flow template and have your solution running in minutes.

  • Make use of our extensive library of flow actions to fine‑tune your process and meet your exact requirements.

  • Anyone can tack on logic after a case is created—basically cleaning up whatever the Email‑to‑Case black box decides. Email‑to‑Flow lets you put your unique logic where it actually belongs: at the point of email ingestion.

Finally—custom email service power without needing an Apex developer. Introducing Email‑to‑Flow, the email service that harnesses Apex-level capability while staying fully configurable in Flow. Extending standard Email‑to‑Case? You’re in the right place. Email‑to‑Flow includes a ready‑made Flow template that mirrors the default Email‑to‑Case behavior, giving you a perfect foundation to build on.

Categories

Business Needs
Customer Service
Agent Productivity
Admin & Developer Tools
Personas
Administrator
Business Operations Manager
Consultant
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package

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