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By the time a customer reports an issue, a service may have already been impacted for hours. Datadog's Application for Service Cloud creates Incidents as soon as Datadog detects a problem, so service teams can get ahead of customer-impacting issues.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.