AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

AWS Partner CRM Connector

Scale your co-sell and sell processes with AWS

Partner of the Year

Overview

See How AWS Partner CRM Connector Works

  • Partner CRM Connector for Salesforce is an AWS managed package that contains supporting modules for ACE and AWS Marketplace integrations. Partners choose which modules to enable.

  • The ACE feature helps AWS Partners scale their Build-Market-Sell engagements with AWS through a direct connection between Salesforce and AWS Partner Central. The ACE feature provides support for leads and opportunities.

  • The AWS Marketplace feature helps AWS Partners scale their AWS Marketplace private offers. Also, the connector supports resale authorizations, shared resale authorizations, and AWS Marketplace Channel Partner private offers.

  • Get started by installing the package and following the guided setups for ACE and/or Marketplace in the AWS Partner CRM Connector documentation

  • Partner Central API Integration enables real-time exchange of opportunity data between Salesforce and ACE Pipeline Manager.

  • Multi-object Mapping for Opportunities and Leads helps to streamline data management by connecting Salesforce objects with ACE Pipeline Manager fields.

  • EventBridge Integration provides real-time notifications on key actions within the co-sell process.

AWS Partner CRM Connector provides a modular experience allowing partners to enable AWS Marketplace and ACE Pipeline Manager feature capabilities. The AWS Marketplace feature facilitates publishing and managing private offers, agreements, and resale authorizations, while the ACE Pipeline Manager feature supports an enhanced opportunity management data model for partner/AWS co-sell motions. Recent enhancements include Partner Central API Integration for faster opportunity sharing, Multi-object Mapping for streamlined data management, and EventBridge Integration for real-time notifications on key co-sell actions. This modular connector provides greater governance, visibility, and effectiveness in managing AWS Marketplace transactions and ACE leads and opportunities. It enables automation through alignment of sales processes, accelerates adoption through extended capabilities, and improves overall co-selling efficiency. Partners can tailor the connector to their specific needs, integrating seamlessly with their existing Salesforce workflows to drive more successful co-selling outcomes and strengthen collaborative relationships with AWS.

Amazon Web Services (Partner Network)'s Achievements

Strategic Technology

Go-to-Market / Marketplace

Categories

Business Needs
Sales
Analytics
Commerce
Personas
Administrator
Business Operations Manager
Sales Representative / Manager
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning Ready
Editable Code

More from Amazon Web Services (Partner Network)

  • by Amazon Web Services (Partner Network)
    The newly updated Amazon Connect CTI Adapter v5 makes it easy to use your Amazon Connect contact center with Salesforce to deliver engaging service with lower cost at any scale. Amazon Connect is cloud-based, self-service, and can be set up in minutes.
  • by Amazon Web Services (Partner Network)
    No Ratings
    Salesforce Contact Center with Amazon Connect integrates native digital and voice capabilities into Salesforce Service Cloud, delivering a unified experience for agents, streamlining operational efficiency and enhancing customer service interactions.
  • by Amazon Web Services (Partner Network)
    No Ratings
    Connect Amazon Quick, AWS's AI-powered workspace, to Salesforce. Ask questions and take action on your CRM data in natural language — search, create, and update Salesforce records securely from chat, with human-in-the-loop review for every write.