Commerce CDP
Make every
moment count.
Wow your customers at every step of the digital journey with personalized and connected experiences. With the help of proven apps and experts on AppExchange, you can build loyalty and accelerate revenue faster.
Explore collections of apps and experts to help humanize the digital journey.
Commerce Cloud Collection
Marketing Cloud Collection
Account Engagement Collection (formerly Pardot)
Intelligence Collection (formerly Datorama)
Announcing new AppExchange partnerships.
Marketing Cloud Customer Data Platform (CDP) Partners
Commerce Cloud Partners
Customer success in action.
Here’s how Christopher Ward used Commerce Cloud and Adyen to scale and grow faster.
The Challenge
Luxury watchmaker Christopher Ward needed to expand its reach beyond the British market. The company turned to Commerce Cloud and AppExchange to help scale its business globally.
The Solution
On AppExchange, Christopher Ward chose Adyen’s B2C commerce integration with Salesforce, which provides seamless payments across global markets and purchasing channels.
The Result
With Adyen and Salesforce, Christopher Ward was able to increase conversions, reduce fraud, and boost transaction authorization rates. This resulted in 15% more accepted payments. Not only that, Christopher Ward was able to expand globally with watches now sold in 100 countries.
“Salesforce and Adyen delivered the best opportunity to take our business forward and scale it.”
Take customer relationships further with new Customer Data Platform partners.
“A data-first approach to delivering connected customer journeys is critical in today’s digital world. By adding proven and innovative apps to the AppExchange ecosystem, partners will help enable customers to accelerate their digital transformation journeys and extend the full power of Salesforce Customer 360.”
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