Wow your customers at every step of the digital journey with personalized and connected experiences. With the help of proven apps and experts on AppExchange, you can build loyalty and accelerate revenue faster.
Luxury watchmaker Christopher Ward needed to expand its reach beyond the British market. The company turned to Commerce Cloud and AppExchange to help scale its business globally.
On AppExchange, Christopher Ward chose Adyen’s B2C commerce integration with Salesforce, which provides seamless payments across global markets and purchasing channels.
With Adyen and Salesforce, Christopher Ward was able to increase conversions, reduce fraud, and boost transaction authorization rates. This resulted in 15% more accepted payments. Not only that, Christopher Ward was able to expand globally with watches now sold in 100 countries.
“Salesforce and Adyen delivered the best opportunity to take our business forward and scale it.”
“A data-first approach to delivering connected customer journeys is critical in today’s digital world. By adding proven and innovative apps to the AppExchange ecosystem, partners will help enable customers to accelerate their digital transformation journeys and extend the full power of Salesforce Customer 360.”
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