Stay Informed

How Geneia is Helping Physicians and Hospitals How Geneia is Helping Physicians and Hospitals By Holly Rushton Type Article We spent some time (virtually) with Heather Lavoie, President and CEO of Geneia, to discuss how their organization is focused on helping customers through this crisis.
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Selling and Engaging Customers in Uncertain Times Selling and Engaging Customers in Uncertain Times Type Article Here are some ways you can think about organizing your sales teams to ensure customers look back at your company in a helpful and positive light.
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Customers Continue Training During COVID-19 with Spekit Customers Continue Training During COVID-19 with Spekit By Holly Rushton Type Article Learn how organizations like JLL Technologies and MCTLaw use Salesforce AppExchange partner Spekit to continue onboarding and training employees during COVID-19.
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At Home with Appy At Home with Appy Type Article An activity book with crossword puzzles, word searches, coloring pages and more.
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United Way and Trupanion Get Help from NICE inContact United Way and Trupanion Get Help from NICE inContact By Holly Rushton Type Article CATEGORY Customer Stories NICE inContact is helping companies across the U.S., from the United Way of Connecticut to Trupanion in Seattle.
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SBA Paycheck Protection Plan SBA Paycheck Protection Plan Type Article The Coronavirus Aid, Relief, and Economic Security Act has set aside $350 billion for small business loans to provide economic relief in 2020.
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MIMIT Health Saves Valuable Time with Bridge Connector MIMIT Health Saves Valuable Time with Bridge Connector By Miriam Kahn Type Article CATEGORY Customer Stories Specialty physician group MIMIT Health is saving over two hours a day per patient with AppExchange partner Bridge Connector.
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World Health Organization COVID-19 Resources World Health Organization COVID-19 Resources Type Article Find out the latest updates and resources from the World Health Organization (WHO).
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Leading Through Change Blog Series Leading Through Change Blog Series Type Article This new blog series from Salesforce covers all areas of business, and how to manage through a crisis.
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Partners are Innovating to Help Combat COVID-19 Partners are Innovating to Help Combat COVID-19 By Woodson Martin Type Article Keep reading for insight into some of the tools currently available in the AppExchange COVID-19 Resources for Businesses.
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Deploy a Crisis Response App to Support Your Workforce and Business Continuity Deploy a Crisis Response App to Support Your Workforce and Business Continuity Type Article In this Leading Through Change post, learn about the Salesforce Labs Crisis Response app, which gives customers a central hub to manage crisis situations.
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Lifeguard Solutions Built an App to Combat COVID-19 Lifeguard Solutions Built an App to Combat COVID-19 By Holly Rushton Type Article This AppExchange partner built and deployed a free app in two weeks to help organizations combat and mitigate the effect of COVID-19.
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10 Tips for Remote Interviewing and Hiring 10 Tips for Remote Interviewing and Hiring By Ashley Morris Type Article Here are our best tips for getting the most out of virtual interviewing and hiring.
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Centers for Disease Control and Prevention COVID-19 Resources Centers for Disease Control and Prevention COVID-19 Resources Type Article Find out the latest updates and resources from the Centers for Disease Control and Prevention (CDC).
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We’re Here for You. A Message from AppExchange. We’re Here for You. A Message from AppExchange. Type Article A letter from Woodson Martin, AppExchange GM on ways to help support your employees, customers, and community during this time.
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A COVID-19 Hotline Managed Increased Calls with Five9 A COVID-19 Hotline Managed Increased Calls with Five9 By Miriam Kahn Type Article CATEGORY Customer Stories Five9 helps a long-time customer by adding 50% more agents within 48 hours, plus more.
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Advisors Excel Moves 700 Agents Online with Talkdesk Advisors Excel Moves 700 Agents Online with Talkdesk By Austin Cowden Type Article CATEGORY Customer Stories Unable to scale with a legacy, on-premise system, this customer worked with Talkdesk to move customer service agents home during COVID-19.
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Cooking With Appy Cooking With Appy Type eBook Got an Appy-tite? Sure you do. So let Appy guide you to her awesome collection of delicious appetizers, entrees, and desserts. You’ll find them all in our first-ever AppExchange cookbook, “Cooking with Appy.”
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Sharing Info to Employees with Improved Apps Sharing Info to Employees with Improved Apps Type Article CATEGORY Customer Stories UK BMC Software partner KTSL keeps its remote team engaged and organized during COVID-19 with AppExchange partner Improved Apps.
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A Cookbook to Stay Inspired in the Kitchen A Cookbook to Stay Inspired in the Kitchen By Amanda Nelson Type Article Here’s a look at recipes and apps from the AppExchange cookbook, Cooking with Appy. As we continue to spend more time at home, we hope this gives you some delicious inspiration.
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Partners and Customers are Innovating During COVID-19 Partners and Customers are Innovating During COVID-19 By Woodson Martin Type Article Some of the best stories of innovation and hope come from our partner ecosystem. Partners are a community of innovators building on the Salesforce Platform, enabling our customers to grow their businesses with AppExchange.
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A COVID-19 Testing Lab Launches at UC Berkeley A COVID-19 Testing Lab Launches at UC Berkeley By Amanda Nelson Type Article CATEGORY Customer Stories Transforming an unused lab at UC Berkeley with technology from Salesforce AppExchange partner Third Wave Analytics ensured accurate, HIPAA-compliant COVID-19 testing faster than ever before.
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WaFd Bank Gets Money to Small Businesses with nCino WaFd Bank Gets Money to Small Businesses with nCino By Holly Rushton Type Article CATEGORY Customer Stories Seattle-based WaFd Bank leveraged AppExchange partner nCino's SBA Lending solution to help keep small businesses open during COVID-19.
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Town Pilots Virtual Fire Inspection with Box Town Pilots Virtual Fire Inspection with Box By Miriam Kahn Type Article CATEGORY Customer Stories Upon the rise of COVID-19, Cary didn’t miss a beat. Having already standardized project management activities on Salesforce, the transition to remote work was seamless.
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