Dreamforce 2019: Customer Favorite Solutions By Department
Trailblazer Faves by Department
Commerce, service, sales, and marketing solutions with the biggest buzz at Dreamforce.
Commerce Solutions
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Coveo for Commerce - AI Search, Recommendations & Personalization
Coveo for Commerce - AI Search, Recommendations & Personalization App by Coveo
FeaturesStarting at $100,000 USD per company per year
Discounted for NonprofitsRatingCATEGORIES Sales Improve the experience on your Commerce storefront today with AI-powered search, navigation, personalization and recommendations. Get started with Coveo today to make the most out of every visit and grow your business!Latest Release 10/30/2024 -
PayPal B2B Commerce Connector
PayPal B2B Commerce Connector App by PayPal Free Features
RatingCATEGORIES Payment Processing This app features Braintree’s scalable, secure, full-stack payments service. Integrate once and you’re set, with easy access to current and future payment methods, enhancements, and security upgrades across channels and devices as they become available.Latest Release 2/7/2025 -
Zilliant B2B Commerce Connector
Zilliant B2B Commerce Connector App by Zilliant Free Features
RatingCATEGORIES eCommerce The Zilliant B2B Commerce Connector is the bridge between your Salesforce B2B Commerce instance and Zilliant Price Manager or Price IQ. A seamless API ensures your customers receive rational, consistent market pricing when doing business with you online.Latest Release 9/13/2019 -
PayPal Complete Payments for B2C Commerce
PayPal Complete Payments for B2C Commerce App by PayPal Free Features
RatingCATEGORIES Payment Processing PayPal helps you win sales by giving your customers the fast, flexible payment methods they want, including PayPal, Venmo (US only), Pay Later, Apple Pay® and Google Pay™, cards and local payment methods. -
Adyen Payments for Salesforce B2C Commerce
Adyen Payments for Salesforce B2C Commerce App by Adyen Inc.
Features$1 USD per company (one-time)RatingCATEGORIES Payment Processing , Finance Adyen delivers frictionless payments across online, mobile, and in-store channels.##Whether you’re starting up or expanding globally, save time and grow your business with a truly unified payments platform. -
Avalara for B2C Commerce
Avalara for B2C Commerce App by Avalara Free
FeaturesStarting at $1,650 USD per user per yearRatingCATEGORIES Accounting , Finance Automate tax compliance right from your B2C Commerce storefront. -
Digital Commerce for Salesforce: Subscriber Management, B2B & B2C Commerce
Digital Commerce for Salesforce: Subscriber Management, B2B & B2C Commerce App by CloudSense
FeaturesStarting at $1 USD per Order (one-time)RatingCATEGORIES eCommerce Digital Commerce by CloudSense accelerates online sales at scale. Go to market faster and offer connected and consistent buying experiences. Automate everything in the lead-to-cash process with CloudSense. -
Experian Data Validation for B2C Commerce Cloud: Address, email, & phone numbers
Experian Data Validation for B2C Commerce Cloud: Address, email, & phone numbers App by Experian
Features$500 USD per user per yearRatingCATEGORIES Data Cleansing Experian’s contact data verification solution for Salesforce B2C Commerce Cloud validates addresses, emails, and phone numbers at the point of entry. Helping e-commerce businesses improve conversion rate, marketing efficiency, and reduce operational cost. -
TradeCentric, formerly Punchout2Go for Salesforce B2B Commerce (Classic)
TradeCentric, formerly Punchout2Go for Salesforce B2B Commerce (Classic) App by TradeCentric, LLC
FeaturesStarting at $10,000 USD per company per yearRatingCATEGORIES Integration TradeCentric helps B2B buyers and suppliers connect, automate and scale their digital trading capabilities with a purpose built platform that simplifies B2B transactions through PunchOut, Purchase Order, Invoice integrations, and more.Latest Release 9/5/2019
Sales Solutions
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Xactly Incent®: Incentive Compensation and Commissions Management
Xactly Incent®: Incentive Compensation and Commissions Management App by Xactly Corporation
FeaturesStarting at $55 USD per user per monthRatingCATEGORIES Compensation Management Xactly maximizes your return with compensation plan optimization, greater efficiencies, enhanced timeliness and improved accuracy. Increase sales performance and boost business results with the power of Xactly and Salesforce.Latest Release 3/10/2025 -
Sertifi Electronic Signatures (eSignatures) | Sertifi for Salesforce
Sertifi Electronic Signatures (eSignatures) | Sertifi for Salesforce App by Sertifi
Features$30 USD per user every 0 months
Discounted for NonprofitsRatingCATEGORIES Contract Management We help businesses around the world to finalize their agreements securely, efficiently, and conveniently. Unlimited eSignatures, payment capture capabilities, unique collaboration & markup features. Install now for a free trial.Latest Release 10/23/2025 -
Distribution Engine: Smarter Routing & Matching | Leads, Cases & More | No Code
Distribution Engine: Smarter Routing & Matching | Leads, Cases & More | No Code App by NC Squared Ltd
FeaturesStarting at $20 USD per user every 0 months
$35 USD per user per month
$55 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Sales , Productivity Out-of-the-box Salesforce routing only gets you so far. That’s why we built Distribution Engine - smart, no-code routing for Leads, Cases (and more), based on workload, availability, or custom logic - all within Salesforce.####Loved by 20k users worldwide.Latest Release 3/26/2026 -
NiCE Salesforce Agent - CTI / IVR / ACD / Dialer / Contact Center
NiCE Salesforce Agent - CTI / IVR / ACD / Dialer / Contact Center App by NICE CXone
Features$20 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Telephony Salesforce Agent provides a call center solution in the cloud unifying the agent experience within Sales/Service Cloud. Increase agent efficiency, while improving customer experience with the CTI leader.Latest Release 12/8/2025 -
Chargent for Salesforce Billing
Chargent for Salesforce Billing App by Chargent by AppFrontier LLC
FeaturesStarting at $5,999 USD per company per year
Discounted for NonprofitsRatingCATEGORIES Payment Processing Take digital payments directly from Salesforce Billing in just 5 minutes! Pay invoices with credit cards and bank transfers using the payment gateway you already have - Braintree, NMI, Worldpay, CyberSource, Ezidebit, Authorize.net, PayTrace & many more!Latest Release 10/22/2021
Service Solutions
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Natterbox - AI Contact Center | AI Agents | Voice | SMS | WhatsApp | Analytics
Natterbox - AI Contact Center | AI Agents | Voice | SMS | WhatsApp | Analytics App by Natterbox
FeaturesStarting at $82 USD per user per month
$146 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Customer Service Natterbox is a Salesforce-native, AI-powered contact center platform. Deliver seamless conversations across voice, SMS, and WhatsApp with AI Assistants and AI Agents that automate tasks, manage digital interactions, and free your teams to focus on CX.Latest Release 8/18/2025 -
Aircall CTI for Salesforce: Calling, SMS, WhatsApp, Analytics & AI
Aircall CTI for Salesforce: Calling, SMS, WhatsApp, Analytics & AI App by Aircall
Features$50 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Telephony All your customer and prospect communications—calls, SMS, and WhatsApp—plus data are fully integrated with Salesforce through Aircall CTI. Join 1,800+ customers using click-to-dial, call logging, analytics, AI call summaries, and Sales Engagement (HVS) toLatest Release 9/8/2025 -
Utility Bot
Utility Bot App by Salesforce Labs Free Features
RatingCATEGORIES Customer Service , Salesforce Labs Utility Bot provides utility service providers’ customers with real time information on outage and can handle requests like transfer/stop service, and energy usage. It can be easily adapted to the needs of different types of utility service providers.Latest Release 3/10/2023 -
Healthcare (HLS) Payer Chatbot
Healthcare (HLS) Payer Chatbot App by Egen Free Features
RatingCATEGORIES Customer Service Built on the Einstein Platform, this Chatbot will answer your members' requests related to billing & network service inquiries like the cost/status of claims & near by physician location with unparalleled precision leveraging Natural Language Processing.Latest Release 8/16/2019 -
Einstein Contact Us Bot
Einstein Contact Us Bot App by Salesforce Labs Free Features
RatingCATEGORIES Customer Service , Salesforce Labs Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.Latest Release 3/10/2023 -
FormAssembly: Secure AI-Assisted Forms and Workflows
FormAssembly: Secure AI-Assisted Forms and Workflows App by FormAssembly
FeaturesStarting at $59 USD per Account per month
Discounted for NonprofitsRatingCATEGORIES IT & Administration FormAssembly is the leading enterprise data collection and automation platform that enables organizations to securely capture, connect, and manage complex data.####Open a trial account today: Atlas.FormAssembly.comLatest Release 2/20/2026 -
Accounting on Salesforce
Accounting on Salesforce App by Accounting Seed
FeaturesStarting at $750 USD per company per monthRatingCATEGORIES Finance Running your business—including processing customer and vendor payments—in one system sharing the same database is possible with accounting software built entirely on Salesforce.Latest Release 9/24/2025 -
Rider Bot: Field Service Lightning Appointment Management
Rider Bot: Field Service Lightning Appointment Management App by Salesforce Labs Free Features
RatingCATEGORIES Customer Service , Salesforce Labs Rider is an Einstein Bot and Lightning Messaging enabled App-less experience for customers to interact with their Field Service Service Appointments over SMS (or other messaging channels).Latest Release 3/10/2023 -
Chronos Bot: Lightning Scheduler Appointment Management
Chronos Bot: Lightning Scheduler Appointment Management App by Salesforce Labs Free Features
RatingCATEGORIES Productivity , Salesforce Labs Chronos is the fastest way for your customers to schedule, view, reschedule and cancel their Lightning Scheduler appointments using Chat or SMS.Latest Release 3/10/2023 -
GLOVIA – Flexibly Orchestrate Orders, Inventory, Service to fill your ERP gaps
GLOVIA – Flexibly Orchestrate Orders, Inventory, Service to fill your ERP gaps App by Fujitsu Limited
Features$215 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Enterprise Resource Planning GLOVIA provides flexible solutions for businesses: omnichannel order management, real-time inventory management & visibility, intelligent order routing & fulfillment, AI-powered planning & forecasting, and equipment, asset & field service management.Latest Release 7/24/2025 -
DecisionEngines - Intelligent Process Automation
DecisionEngines - Intelligent Process Automation App by DecisionEngines.ai
Features$1 USD per user per monthRatingCATEGORIES Productivity Decision Engines (DE) automates the end-to-end processing of Salesforce Service Cloud requests in enterprise. DE AI Bots process case emails, attachments, and integrates with back-office ERP systems (SAP, Oracle, etc.) to respond in realtime, zero-touch.Latest Release 9/9/2019 -
Automation Anywhere RPA Bots for Salesforce
Automation Anywhere RPA Bots for Salesforce App by Automation Anywhere
FeaturesStarting at $10 USD per user per monthRatingCATEGORIES Productivity , 生産性向上ツール Improve the employee experience and make Salesforce an even more powerful single pane of glass with RPA Bots for Salesforce. Enable users to automate processes across the enterprise with a single click to transform productivity without errors.Latest Release 1/16/2025 -
UiPath Add-in for Salesforce
UiPath Add-in for Salesforce App by UiPath Inc.
Features$3,000 USD per Org per yearRatingCATEGORIES Productivity The UiPath Add-in for Salesforce delivers a dynamic integration between UiPath Orchestrator (On Premise or Cloud) and Salesforce solutions, enabling you to seamlessly add world-class UiPath RPA capabilities to your Salesforce experiences.Latest Release 9/22/2025
Marketing Solutions
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LeanData: Intelligent Go-to-Market Orchestration
LeanData: Intelligent Go-to-Market Orchestration App by LeanData Inc. Paid
Discounted for Nonprofits FeaturesRatingCATEGORIES Sales LeanData is the Intelligent GTM Orchestration Platform that connects your strategy to execution by serving as the connective tissue across the entire revenue lifecycle.Latest Release 3/30/2026 -
Complete Hierarchies | Automatically Build & Maintain Account Hierarchies
Complete Hierarchies | Automatically Build & Maintain Account Hierarchies App by Traction Complete
FeaturesStarting at $15 USD per license per month
Discounted for NonprofitsRatingCATEGORIES Sales , Forecasting & Territory Management Complete Hierarchies by Traction Complete automatically builds and maintains account hierarchies in Salesforce. Make your account data more actionable with a 360-degree hierarchy view, roll-up reporting, and the ability to customize multiple hierarchies.Latest Release 12/4/2023 -
SessionM Marketing Cloud Connector
SessionM Marketing Cloud Connector App by SessionM
Features$20,000 USD per company per yearRatingCATEGORIES Marketing SessionM empowers the world’s most innovative brands to forge stronger, more loyal and more profitable customer relationships by improving and increasing engagement. This connector publishes real-time loyalty data to SFMC for execution. -
Qualified.com — Agentic Marketing for Salesforce
Qualified.com — Agentic Marketing for Salesforce App by Qualified.com Paid Features
RatingCATEGORIES Chat & Web Conferencing , Marketing Qualified is the Agentic Marketing platform for Salesforce customers around the world. With Piper the AI SDR Agent, Qualified is built to modernize and maximize inbound pipeline generation around the clock and at massive scale. -
Movable Ink Studio
Movable Ink Studio App by Movable Ink
Features$5,000 USD per company per yearRatingCATEGORIES Email & Calendar Sync Movable Ink Studio accelerates and modernizes the content production process by automatically transforming multiple elements of data (contextual, behavioral, business), from any source, into real-time personalized content for any customer touchpoint. -
6sense Sales Intelligence
6sense Sales Intelligence App by 6sense
FeaturesStarting at $1,500 USD per company per yearRatingCATEGORIES Sales Intelligence 6sense predictions provide intelligence on who is in-market to buy, what products, when they will buy, and where they are in the buyer’s journey. ####This application pulls in all the relevant data into Salesforce for use by sales and marketing teams.Latest Release 9/23/2025 -
Salesforce Pardot
Salesforce Pardot App by Salesforce
FeaturesStarting at $1,250 USD per company every 0 months
Discounted for NonprofitsRatingCATEGORIES Marketing Automation Meet Pardot: Smarter marketing automation on the world's #1 CRM. Pardot empowers marketing and sales teams to work together to find and nurture leads, close more deals, and maximize return on investment.Latest Release 8/9/2024 -
Jacquard | Brand language that resonates everywhere
Jacquard | Brand language that resonates everywhere App by Jacquard
FeaturesStarting at $8,000 USD per Audience per monthRatingCATEGORIES Marketing Jacquard is purpose-built tooling for on-brand messaging that resonates wherever people are. Calibrated by language experts and producing trusted content at speed and scale with integrations within Salesforce Marketing Cloud.
Lab Solutions Across All Departments
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Flow Video Player & File Viewer
Flow Video Player & File Viewer Flow Solution by Salesforce Labs Free Rating
Play YouTube videos and preview files from within your Lightning Flow Screens.Latest Release 3/10/2023 -
Flow Magic - Picklists
Flow Magic - Picklists Flow Solution by Salesforce Labs Free Rating
Take the UX of your process flows to the next level and convert your picklist fields into visually engaging selectors in seconds. Visual selectors boost productivity and the engagement of your flows by providing context and simplicity.Latest Release 6/11/2025 -
Customisable Flow Header & Footer with Progress Indicator
Customisable Flow Header & Footer with Progress Indicator Flow Solution by Salesforce Labs Free Rating
CATEGORIES Data Visualization This package contains multiple components giving users the option to include the custom headers, footers, progress bars and paths, or even have them all neatly configured on the screen together.Latest Release 3/10/2023 -
ProposalForce
ProposalForce App by Salesforce Labs Free Features
RatingCATEGORIES Document Management , Salesforce Labs This app allows users to create, search, and categorize RFP/RFI/RFx answers, track the status of RFPs and questions, assign them to users, and generate documents from questions and answers.Latest Release 3/10/2023 -
Agile Accelerator
Agile Accelerator App by Salesforce Labs Free Features
RatingCATEGORIES Project Management , Salesforce Labs For years, Salesforce teams have been using the Salesforce Platform to manage backlogs, sprints, user stories, defects and more. Now you have the ability to leverage the same agile app that Salesforce uses. For questions visit: www.sfdc.co/AgileSuccessLatest Release 11/14/2024 -
Change Management at Login
Change Management at Login Flow Solution by Salesforce Labs Free Rating
Change just got a 'lil bit easier! With Change Management at Login, you will be able to distribute important and relevant information at login before users shift focus to work. This is perfect for any organization embarking on a Lightning transition.Latest Release 3/10/2023 -
Service & Support Dashboards
Service & Support Dashboards App by Salesforce Labs Free Features
RatingCATEGORIES Agent Productivity , Salesforce Labs The lifeblood of every call/contact center is the metrics that are used to measure performance. Different call centers rely on different metrics but they all agree it is important that reports and dashboards are configured to monitor performance.Latest Release 3/10/2023 -
Address Picker Autocomplete for Flow
Address Picker Autocomplete for Flow Component by Salesforce Labs Free Features
RatingCATEGORIES Productivity , Salesforce Labs This component helps you, and your users make filling in addresses a breeze!##It will find address suggestions as you type and upon selection will fill out all the relevant fields for you to make use of however you'd like in your flow.Latest Release 3/10/2023 -
In-App Guidance: Boost Sales User Productivity in Lightning Experience
In-App Guidance: Boost Sales User Productivity in Lightning Experience App by Salesforce Labs Free Features
RatingCATEGORIES Admin & Developer Tools , Salesforce Labs Salesforce asked the Trailblazer Community for a wishlist of In-App Guidance prompts to drive adoption of time-saving features in Lightning Experience. We used the generally available In-App Guidance feature, to create this package of five prompts.Latest Release 9/27/2023 -
Einstein Contact Us Bot
RatingCATEGORIES Customer Service , Salesforce Labs Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.Latest Release 3/10/2023