App Guide: Recommended Apps for Customer Service Success
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App Guide: Recommended Apps for Customer Service Success

Explore customer-recommended AppExchange apps that solve common customer service challenges.


Apps for Call Centers

Give agents a 360-degree view so they know who customers are when they call.


Call Center Apps

Apps for Omni-channel Customer Service

Provide service options across SMS, phone, live chat, and more.


Apps to Improve Service Workflows

From AI to enhanced workflows, these apps help you embrace new ways of delivering service.


Apps to Support your Service Agents

Use tools to drive agent empowerment and help them easily find information to make solving cases more efficient.


Service Agent Apps

Apps to Measure Customer Satisfaction

Use survey tools to measure performance at every customer touchpoint.


Customer Satisfaction Apps