Sales Engagement
Supercharge Sales Engagement with Solutions from AppExchange.
Enrich virtual selling with solutions that strengthen insights, drive productivity, and extend the scope of the sales process — all in one seamless workspace.
Telephony Solutions
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Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) App by Vonage
FeaturesStarting at $50 USD per user every 0 months
Discounted for NonprofitsRatingCATEGORIES Customer Service Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.Latest Release 10/12/2022 -
InGenius | Computer Telephony Integration (CTI) for Service and Sales
InGenius | Computer Telephony Integration (CTI) for Service and Sales App by Upland Software
Features$32 USD per user every 0 months
Discounted for NonprofitsRatingCATEGORIES Telephony Whether you’re looking for a classic CTI solution or an enterprise connector to power Service Cloud Voice, Upland InGenius has a solution.##Connect Avaya, Cisco, Genesys, & Asterisk phone systemsLatest Release 5/13/2024 -
Five9 Adapter for Salesforce (Open CTI)
Five9 Adapter for Salesforce (Open CTI) App by Five9
FeaturesStarting at $15 USD per seat per monthRatingCATEGORIES Telephony Unlock customer intelligence and insights with the Five9 Plus Adapter for Salesforce. Five9 provides a full set of Contact Center capabilities including ACD, IVR, CTI, and Predictive Dialer functionality.Latest Release 8/1/2024 -
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app App by Dialpad
FeaturesStarting at $25 USD per user per monthRatingCATEGORIES Telephony Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.Latest Release 9/2/2024 -
RingCentral for Salesforce: Business Phone | Webinar | SMS | Click-to-call
RingCentral for Salesforce: Business Phone | Webinar | SMS | Click-to-call App by RingCentral, Inc.
FeaturesStarting at $19.99 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Telephony , Collaboration Boost seller and marketer productivity by integrating RingCentral into Salesforce. Sellers stay focused by eliminating app switching and workflow automation. Automate webinar management functions to eliminate copy and paste workflows.Latest Release 9/26/2024 -
Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording
Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording App by Amazon Web Services Free Features
RatingCATEGORIES Telephony The newly updated Amazon Connect CTI Adapter v5 makes it easy to use your Amazon Connect contact center with Salesforce to deliver engaging service with lower cost at any scale. Amazon Connect is cloud-based, self-service, and can be set up in minutes.Latest Release 8/22/2024 -
Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics App by Talkdesk
FeaturesStarting at $10 USD per user per monthRatingCATEGORIES Telephony Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).Latest Release 10/15/2024 -
b+s Connects for Cisco Contact Center | omnichannel | CTI | Sales Engagement
b+s Connects for Cisco Contact Center | omnichannel | CTI | Sales Engagement App by Bucher + Suter
FeaturesStarting at $32 USD per user every 0 months
Discounted for NonprofitsRatingCATEGORIES Telephony The best way to connect the Salesforce CRM with the Cisco Contact Center is with b+s Connects — created for, and endorsed by Cisco. The web-based, Lightning ready gadget is designed to save time and money with each and every customer contact.Latest Release 8/28/2024
Einstein Conversation Insights Integration Solutions
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Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s
Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s App by Tenfold
FeaturesStarting at $20 USD per user per monthRatingCATEGORIES Productivity CTI & Telephony - Cisco, Avaya, Genesys, BroadSoft, Skype, InContact & More####Service Cloud Voice (BYOT) | HVS | Einstein | Click-to-Dial | Screen-pop | Call Logging | Omni-Channel | NLP | Case Management | Call Notes | Call RecordingLatest Release 8/4/2022 -
Red Box AI Bridge for Salesforce Einstein and Red Box Voice Data Controller
Red Box AI Bridge for Salesforce Einstein and Red Box Voice Data Controller App by Red Box
FeaturesStarting at £12 GBP per user per monthRatingCATEGORIES Customer Service Record & Transcribe calls from any Telephony System:####o With the AI Bridge: Integrate with Einstein call coaching for AI-based speech analytics##o With Voice Data Controller: Automatically align calls to Contacts, Accounts & Leads within SalesforceLatest Release 5/8/2018 -
Fastcall CTI: Phone, SMS -- Lightweight, Easy-to-Use. 100% Salesforce.
Fastcall CTI: Phone, SMS -- Lightweight, Easy-to-Use. 100% Salesforce. App by Fastcall
FeaturesStarting at $30 USD per user per month
Starting at $60 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Telephony Led by an experienced team with a singular focus on Salesforce CTI. Fastcall delivers a simple yet powerful OPEN CTI phone + SMS app - powered by Twilio. Implementing Einstein Conversation Insights (ECI)? Fastcall is the best choice. ##Watch our demo!Latest Release 9/27/2024
Data Enrichment Solutions
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HG Insights' Salesforce Connector
HG Insights' Salesforce Connector App by HG Insights Free
FeaturesStarting at $9,995 USD per company per yearRatingCATEGORIES Sales Intelligence HG Salesforce Connector creates a bidirectional sync between the HG Insights Platform and Salesforce to support sales, marketing, and operations teams to accelerate your business.Latest Release 6/11/2024 -
LeanData Matching & Routing
LeanData Matching & Routing App by LeanData Inc.
FeaturesStarting at $39 USD per user per month
Discounted for NonprofitsRatingCATEGORIES Sales Make lead capture, matching & routing look easy, even when it isn’t. Build, track & manage complex workflows on the fly with code-free automation that’s completely customizable to your growth needs.Latest Release 9/10/2024 -
DemandTools. Deduplicate and manage Salesforce data faster.
DemandTools. Deduplicate and manage Salesforce data faster. App by Validity, Inc.
FeaturesStarting at $11 USD per Salesforce license per month
Discounted for NonprofitsRatingCATEGORIES Data Cleansing , IT & Administration DemandTools is a secure data quality platform that handles everything from deduplication, standardization and mass changing records to managing lead conversions, imports, exports and record ownership. -
6sense Sales Intelligence
6sense Sales Intelligence App by 6sense
FeaturesStarting at $1,500 USD per company per yearRatingCATEGORIES Sales Intelligence 6sense predictions provide intelligence on who is in-market to buy, what products, when they will buy, and where they are in the buyer’s journey. ####This application pulls in all the relevant data into Salesforce for use by sales and marketing teams.Latest Release 1/17/2024
Sales Productivity Solutions
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Highspot Sales Enablement
Highspot Sales Enablement App by Highspot
FeaturesStarting at $60 USD per user per monthRatingCATEGORIES Sales With Highspot and Salesforce, you can equip sellers with the right resources for every engagement - directly in any lead, contact and opportunity record - and quantify the business impact of your enablement initiatives, using patented AI.Latest Release 6/13/2023 -
LevelEleven - Sales Gamification and Coaching for Salesforce
LevelEleven - Sales Gamification and Coaching for Salesforce App by Ascent Cloud LLC
FeaturesStarting at $40 USD per user every 0 months
Discounted for NonprofitsRatingCATEGORIES Productivity LevelEleven is a sales performance management solution for gamification and coaching. Reinforce successful behaviors through personalized scorecards, intelligent goal management, automated recognition, and data-driven coaching natively within Salesforce.Latest Release 8/30/2024 -
RingLead Dupe Dive – Real-Time Duplicate Check for Salesforce
RingLead Dupe Dive – Real-Time Duplicate Check for Salesforce App by RingLead by ZoomInfo Free Features
RatingCATEGORIES Data Cleansing Identify duplicates across your Leads, Contacts and Accounts within minutes using key fields such as first name, last name, and email address. Discover duplicates across two different objects such as Leads against Contacts and Leads that match Accounts.Latest Release 5/16/2024 -
Cloudingo: Merge Duplicates and Improve Salesforce Data Quality
Cloudingo: Merge Duplicates and Improve Salesforce Data Quality App by Symphonic Source, dba Cloudingo
FeaturesStarting at $2,500 USD per company per year
$6,000 USD per company per year
$10,000 USD per company per year
Discounted for NonprofitsRatingCATEGORIES Data Cleansing , IT & Administration From deduplication to importing and even migrating data, we make it easier to have high-quality data. Find duplicates within your existing records and easily merge them. Improve & better manage your Salesforce & Marketo data. ####FREE TRIAL ►cloudingo.comLatest Release 9/16/2024 -
Vidyard - Video for Virtual Selling with Salesforce
Vidyard - Video for Virtual Selling with Salesforce App by Vidyard
FeaturesStarting at $650 USD per company per monthRatingCATEGORIES Sales Vidyard brings the power of video for virtual selling to Salesforce. Record and send personalized videos from Sales Engagement. Track view data in Sales Cloud to boost rep performance and measure the ROI of video.Latest Release 5/1/2023