Brooke solves PubSec pain points: siloed systems, legacy tech, and poor citizen experiences. Our Salesforce and MuleSoft experts deliver secure, human-centred solutions, backed by 95%+ CSAT and a record of zero failed projects.
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About Brooke Brooke Institute Pty Ltd (Brooke) is a 100% Australian-owned consulting business founded in 2013.##We specialise in service-led digital transformation for government and highly regulated industries. We have offices in Sydney, Melbourne, Brisbane, Adelaide, and Canberra, supported by a Philippines delivery centre for surge capacity on large-scale programs ensuring clients receive consistent service without compromising security or data sovereignty requirements.##We take a human-centred approach, designing solutions that empower staff and improve outcomes for the communities they support. Our focus is on creating services that are secure, scalable, and sustainable, while also being accessible and fair.##We exist to partner with and support our clients on complex digital transformation programs, delivering solutions that enable integrated, future-ready services. The combination of our transformational problem-solving mindset with our deep technical expertise makes us one of the most trusted certified implementation partners for Salesforce and MuleSoft when delivering digital transformation programs.##Brooke has a CSAT rating of over 95% and have never had a failed transformation project.
Case Studies
Victorian Institute of Teaching Case Study
Creating a transparent grants submission portal
Creating a digitalised grants application process for the vulnerable community Case Study
Article: Brooke and Salesforce are helping Australia's digital economy take shape
Article: In Victoria, providing for the safety of children requires integrated, agile systems
Article: Digital transformation plays a significant role in helping vulnerable community members
Taking a complex MuleSoft integration project from breakdown to breakthrough
Salesforce Cyber Security Assessment Statement
Stategic Augmentation Capability Statement