Sofbang: Manufacturing, Utility, and Construction/Engineering Specialists - Sofbang - AppExchange
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Sofbang: Manufacturing, Utility, and Construction/Engineering Specialists

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 4
  • Number of Salesforce-certified experts employed by the consultant Certified Experts 6
  • Year this company was founded Founded 2000
Connect Your ERP and Extend Sales & Service Cloud

We apply our 20+ years of experience and proprietary accelerators to help manufacturers, utilities, and construction/engineering firms become more modern, efficient, and customer-delighting, with emphasis on ERP-CRM integration, FSL optimization, and AI.

Highlights

  • We apply our cross-platform expertise to connect your Oracle or SAP ERP & Salesforce environments, creating a single source of truth for your internal team and allowing you to securely extend data to customers to enable a modern, satisfying experience.
  • We are true specialists in the asset-intensive industries (manufacturing, utilities, construction/engineering). We understand over-arching and day-to-day challenges in those spaces and specialize in modernizing businesses in spite of technical debt.
  • We are AI innovators with experience delivering both chatbot customer service/help desks solutions and front office-back office integrations that enable predictive ordering, proactive account management, and increased sales and operations productivity.


Description

Sofbang extends, connects, and automates your IT environment to help you modernize and leverage new technologies in the most strategic, impactful manner. Specifically, we help Salesforce customers… ##• Connect SFDC to your enterprise resource planning system##• Maximize your use of Field Service Lightning##• Improve customer experience with AI from Einstein.####Sofbang’s Solution Accelerators for AI, FSL, and beyond allow us to deliver exactly the functionality and experience you need at an industry-best timeline and price point. We start with a powerful, pre-built framework and personalize based on your specific goals and needs.####We help organizations build well-rounded IT practices that support supply chain, field service, front office-back office communication, and customer experience together to build success for you. ####If you’re a manufacturer, utility, or construction/engineering firm looking to…##• Reclaim millions of dollars in clerical overspend year-over-year##• Increase connectivity, accountability, and quality of work for field service teams##• Improve customer satisfaction 25% in less than 90 days####…Then Sofbang is the solution integrator for you!

Geographic Focus

Languages

English

About Sofbang Sofbang extends, connects, and automates your IT environment to help you modernize and leverage new technologies in the most strategic, impactful manner. Specifically, we help Salesforce customers…##• Connect SFDC to your enterprise resource planning system##• Maximize your use of Field Service Lightning##• Improve customer experience with AI from Einstein.####Each of our solutions is built using a combination of Sofbang’s existing Solution Accelerators and personalized integrations based on your needs and business model. That means you get exactly the functionality and experience you need at an industry-best timeline and price point.####We help organizations build well-rounded IT practices that support supply chain, field service, front office-back office communication, and customer experience to maximize operations from end to end.####If you’re a manufacturer, utility, or construction/engineering firm looking to…##• Reclaim millions of dollars in clerical overspend year-over-year##• Increase connectivity, accountability, and quality of work for field service teams##• Improve customer satisfaction 25% in less than 90 days####…Then Sofbang is the solution integrator for you!

Headquarters
Westmont, IL, USA
Phone
(312) 279 0430
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