Kelley Austin | Summit Consulting Partner - Kelley Austin, LLC - AppExchange
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Kelley Austin | Summit Consulting Partner

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 133
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 75
  • Year this company was founded Founded 2020
Solving Things with the power of Salesforce.

Kelley Austin was founded with the mission to humanize consulting by building trust. We’re passionate about helping our clients Solve Things with Salesforce + AI + Data solutions that deliver exceptional experiences and drive real results.

Highlights

  • Sales Cloud, Revenue Cloud (CPQ), & Service Cloud

    From streamlining RevOps to boosting case deflection with self-service + AI, our experts have delivered hundreds of projects across industries — with deep expertise in a variety of add-on products.
  • Data Cloud, Einstein, and Agentforce

    KA has been a leader since Data Cloud’s inception and was able to easily build on that experience when Agentforce debuted. We’re one of few firms with multiple clients that have Agentforce live.
  • Experience Cloud & Marketing Cloud

    KA provides the benefit of having in-house expertise in some of the add-on clouds like Experience and Marketing so that you can grow with Salesforce and be confident that the same team can guide you the whole way.


Description

Our experts are here to support you from day one. We’re committed to understanding your processes and systems so we can provide seamless support and deliver Salesforce solutions that drive real results.

☑️ Salesforce Summit Partner (Top 1% of all partners)
☑️ 5/5 Customer Satisfaction Score
☑️ Managed Services Partner Navigator Expert

Our expertise spans the following areas:

Agentforce
Einstein
Data Cloud
Slack
Sales Cloud: Professional, Enterprise, Unlimited
Sales Engagement (previously High Velocity Sales)
Sales Dialer
Salesforce Maps
Salesforce Inbox
Revenue Cloud (RCA)
Salesforce CPQ
Salesforce Spiff
Partner Experience/Community
Partner Relationship Management (PRM)
CRM Analytics
Revenue Intelligence (RevIntel)
Marketing Cloud
Marketing Cloud Account Engagement (Pardot)
B2B Marketing Analytics
Marketing Cloud Growth & Advanced
Marketing Cloud Email Studio
Marketing Cloud Journey Builder
Marketing Cloud Mobile Studio
MC Intelligence & Personalization
Conga Composer
Conga Sign
Docusign
Formstack
Service Cloud: Professional, Enterprise, Unlimited
Service Cloud Voice
Customer Experience/Community
Digital Engagement
Field Service
ERPs
Custom Web Apps
MuleSoft
Tableau

Geographic Focus

Languages

English

About Kelley Austin, LLC Kelley Austin is a full-service Salesforce consultancy that helps brands and businesses drive revenue and connect with their customers through the power of Salesforce. We're experts in Sales, Service, Experience and Marketing Cloud and our team has successfully delivered hundreds of projects across many industries. While Salesforce brings customers and companies together, Kelley Austin helps you put plans into action so you can get the most out of your investment.

We're proud to have earned the Salesforce Crest (Gold) Partner status in just 18 months — a process that normally takes Consulting Partners five years to achieve. Our team members hold over 200 Salesforce certifications, including certifications for Architects, Consultants, Developers, and more. We’re grateful to provide a level of professionalism that many of our clients describe as “second to none.”

We believe that trust is the foundation of a successful client-partner relationship. You're an expert in your company, we're experts in Salesforce, and if we both trust each other, we can find
the perfect balance between adapting the business to the technology, and the technology to the business.

Headquarters
Richardson, Texas, U.S.
Phone
469-261-9459
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