Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

2024 Partner Innovation Award Winner

2023 Partner Innovation Award

Why Salesforce customers choose Vonage Contact Center

Delight customers with immediate context and personalization. Empower agents with the right data

Leverage the right data and analytics making it a breeze to coach agents and manage your operations

Easily click-to-dial or use dialer lists from within Salesforce to increase calls and connects

Seamless integration into Salesforce Sales Engagement

Correlate call statistics with Salesforce data to uncover deep insights

Real-time customizable Omni-Channel dashboards

Push Sales and Service call stats into CRM Analytics

Create exceptional agent and employee experiences

Integrate Vonage voice with all Salesforce digital channels

MTD Customer story

Create exceptional customer and agent experiences

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Vonage Premier for Service Cloud Voice

1 of 18 : 2024 Partner Innovation Award Winner

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Starting at $50 USD per user per month

Discounts available for nonprofits

Rating

(1009)

Latest Release

1/16/2025