DaVinci for Salesforce by AMC Technology

DaVinci for Salesforce provides features that help exceed your contact center goals

Salesforce Service Cloud Voice and Avaya BYOT Demo

Your Roadmap. Your Rules. Your Data.

DaVinci: A Full Toolkit

What is the DaVinci Toolkit?

DaVinci vs. Pre-Built

DaVinci vs. Building Your Own

Customer screen transfer populates the same account when a call is transferred to a different agent

Contextual call controls are presented based on the call status and/or requirements of your business

Analytics provide automatic call and omni-channel logging/ time stamps and reporting in Salesforce

Omni-channel functionality turns business objects into work items that can be assigned to queues

Call notes w/ configurable shortcut buttons for commonly noted items add notes within DaVinci Agent

Salesforce & DaVinci

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$25.5 USD per user per month DaVinci is available on a per-user per-month basis and priced based on the total number of agents. Please contact us for additional details on services and questions about transcription pricing at info@amctechnology.com.

Discounts available for nonprofits

Rating

(19)

Latest Release

4/23/2025