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Case Flagger (free)

By Bullit Software Solutions

Case Flagger - never miss a customer reply again.

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Free  

Never requires payment

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Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

This solution helps users identify Case records that have received inbound emails by way of raising a "flag" icon. Accordingly, email responses lower the "flag". Flags on list views and reports helps identify which Cases require a response.