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Girik SMS for Agentforce | SMS, WhatsApp & Text Messaging AI Agents

Reply in Seconds, Cut No-Shows to 0, Keep Every Text on Salesforce Records

Starting at $5   USD/user/month

Discounts available for nonprofits

Industries
Education
Financial Services
Healthcare & Life Sciences
Business Need
Sales
Marketing
Requires
Agentforce
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Sales Cloud
Service Cloud
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
Customer need to have GirikSMS APP

App Details

Version
GirikSMSExt/Winter 2025 1.5.0
Listed On
03/31/2025
Latest Release
03/31/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/03/2025

Additional Details

Build SMS & WhatsApp AI agents on Agentforce. Girik SMS actions let your agents send, receive and log text messages from Sales Cloud, Service Cloud and Experience Cloud - no code, no middleware required. WHAT YOUR AI AGENTS CAN DO - Two-way texting on any record: inbound and outbound messages sync to leads, contacts, cases and custom objects in real time - Qualify leads by text and route hot replies to the right owner - Send appointment reminders and confirmations that cut no-shows - Answer FAQs and order updates automatically, then hand off to a human with the full conversation history - Trigger automated follow-ups and re-engagement from Flow, Apex or Agentforce - Reach customers on SMS, MMS, WhatsApp Messenger from one unified platform WHY TEAMS CHOOSE GIRIK SMS - 100% Salesforce-native: works with your existing objects, Flows and permission model - Fully customizable across standard and custom Salesforce objects - Every conversation logged on the record for 360-degree visibility and reporting - Consent capture and opt-out handling built into every send Free 7-day trial. Build your first AI communication agent in minutes.

Need help?

Girikon Inc.

Phoenix, Arizona, USA

24x5 SLA - 2 Hours (First Response)