CyanGate - Experts on File Management and Service Cloud Live Agent - CyanGate - AppExchange
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CyanGate - Experts on File Management and Service Cloud Live Agent
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 14
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 9
  • Year this company was founded Founded 2007
CyanGate - Experts on File Management and Service Cloud Live Agent
Services Overview
Methodical Approach to Lightning Migration
Document Management Services
Why CyanGate?
Service Cloud Services
Case Management
SLA Management
Omnichannel Implementation
Agent Console Implementation
Contract Lifecycle Management Services
Digital Rights Management Services
Expertise to Connect Contracts with Digital Assets
Impactful Lightning Migration, Document Management & Omnichannel

Why contact CyanGate? ##1) plan to migrate to Lightning,##2) struggle to enable document management processes on Salesforce,##3) have a hard time making live agent work on Service Cloud!####CyanGate assures impactful digital transformation.

Highlights

  • 1) Lightning is not only a change in User Interface and User Experience. It is a change in the way the business gets conducted. CyanGate helps to improve user productivity by assuring record updates with less clicks and fewer scrolls.
  • 2) Willing to enable an automated document management system based on a file-folder structure that is peppered up with a retention policy? CyanGate helps build an exceptional solution and a new way to communicate with your customers and partners.
  • 3) Expand your Service Cloud to support all channels of communication with your customers. Ranging from chat to case to call, manage all kinds of customer inquiries in an automated fashion. Transform your live agent implementation to delight customers.


Description

CyanGate is known for its award-winning solutions on digital asset management. Building on this, CyanGate innovated one of the most popular document management apps on AppExchange, S-Drive. Creating a better document management process on Salesforce made customers demand CyanGate to help streamline contract management processes on Conga. This is how the contract lifecycle management practice was born. And finally the most exciting but yet terrifying experience of all... Lightning migration! Customers asked for it and CyanGate delivered!####Are you interested in our expertise? Allow us to conduct an absolutely FREE assessment of your platform in any of these 3 domains: Lightning Migration, Document Management / Conga CLM, and Service Cloud.####Our assessment will enlighten you on how you can enable this transition and make a BIG impact while driving change in your organization.

Geographic Focus

United States
California Maryland Ohio
International Turkey

Languages

English

About CyanGate Since 2007, CyanGate has designed, delivered, and supported award-winning Digital Asset Management (DAM) Solutions. CyanGate specializes in DAM system architecture design and enterprise DAM implementations and integrations. Customers include global Fortune 500 companies in diverse industries such as Retail, Publishing, Media and Broadcasting. Headquartered in Cincinnati, OH with a remote office in Turkey, CyanGate provides cost-effective solutions without the loss of quality typical of other outsourcing companies.

Headquarters
Cincinnati, Ohio, USA
Phone
+1 (833) 326-9778

Case Studies

Salesforce Services