Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

CyanGate - Experts on File Management and Service Cloud Live Agent

Impactful Lightning Migration, Document Management & Omnichannel

Salesforce Consultants
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
7
Certifications
The number of certifications held by people at this organization that align to competencies
19

Description

CyanGate is known for its award-winning solutions on digital asset management. Building on this, CyanGate innovated one of the most popular document management apps on AppExchange, S-Drive. Creating a better document management process on Salesforce made customers demand CyanGate to help streamline contract management processes on Conga. This is how the contract lifecycle management practice was born. And finally the most exciting but yet terrifying experience of all... Lightning migration! Customers asked for it and CyanGate delivered! Are you interested in our expertise? Allow us to conduct an absolutely FREE assessment of your platform in any of these 3 domains: Lightning Migration, Document Management / Conga CLM, and Service Cloud. Our assessment will enlighten you on how you can enable this transition and make a BIG impact while driving change in your organization.

Highlights

1) Lightning is not only a change in User Interface and User Experience. It is a change in the way the business gets conducted. CyanGate helps to improve user productivity by assuring record updates with less clicks and fewer scrolls.

2) Willing to enable an automated document management system based on a file-folder structure that is peppered up with a retention policy? CyanGate helps build an exceptional solution and a new way to communicate with your customers and partners.

3) Expand your Service Cloud to support all channels of communication with your customers. Ranging from chat to case to call, manage all kinds of customer inquiries in an automated fashion. Transform your live agent implementation to delight customers.

Provider Details

CyanGate
Cincinnati, Ohio, USA
Founded
2007
Phone
+1 (833) 326-9778

Since 2007, CyanGate has designed, delivered, and supported award-winning Digital Asset Management (DAM) Solutions. CyanGate specializes in DAM system architecture design and enterprise DAM implementations and integrations. Customers include global Fortune 500 companies in diverse industries such as Retail, Publishing, Media and Broadcasting. Headquartered in Cincinnati, OH with a remote office in Turkey, CyanGate provides cost-effective solutions without the loss of quality typical of other outsourcing companies.

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Türkiye

Languages

Supported Languages

English

More From This Provider

by CyanGate
No Ratings
Gain control of Protected Healthcare Information (PHI) via enabling document lifecycle at your institution! Streamline document management processes and ensure HIPAA compliance while reducing costs and maximizing efficiency.

by CyanGate
S-Drive turns PDFs into Salesforce data with OCR, Document AI, and data extraction. Capture fields from scans and forms, update Salesforce records, trigger workflows, and store files securely in AWS S3.

by CyanGate
No Ratings
Easily manage paperless employee files and set retention rules to support corporate and legal regulations. Maintain compliance with built‑in support for automated file purge and legal hold. Increase security by defining document access permissions.

by CyanGate
No Ratings
Delivering digital product content has never been easier. Using Salesforce Communities, IT and Software vendors can distribute software, track customer/ partner activity in real-time and provide support.