AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox

Email Ownership, Routing & Team Collaboration for Salesforce

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
0
Custom Tabs
1
Custom Apps
0

Lightning Components

Global
4
App Builder
0
Community Builder
0

Required Listings

Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE

GOAT Email

⭐ 5.0 - The Complete Email Solution for Salesforce. One app for everything email in Salesforce. ✅ Record Inbox - Email-to-Case, EAC Alternative & Visibility ✅ Global Inbox - Shared Inbox, Team Email & Queues ✅ Mass Email Campaigns, Automation & Templates

SalesProductivityCustomer Service

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Revenue Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Supported Languages
English

Additional Requirements

Supports all editions: Group, Professional, Enterprise, Unlimited, Force.com, Developer, Chatter Only, Partner Portal (PRM)