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Skillsoft CAISY™ for Agentforce

By Skillsoft

Level up Customer Support teams with AI-powered, experiential learning.

No Ratings
Starting at $4   USD/user/month

Discounts available for nonprofits

Agentforce ContentsAgentforce Contents
Actions: 1
Subagents: 1
Agents: 1
Industries
Horizontal Product
Business Need
Customer Service
Case Management
Agent Productivity
Requires
Agentforce
Service Cloud
AppExchange Partner Products
Compatible With
Service Cloud

This agent action enables organizations to assess real customer interactions using Skillsoft’s custom conversation rubrics. Customer Support teams receive actionable performance scores and real-time AI coaching recommendations.