Salesforce Labs App Guide
Your Guide to Salesforce Labs Solutions: Get started faster with free apps, components, and flows.
Explore free, customizable, customer-recommended solutions built by Salesforce employees to help you solve common pain points.
Find the department and challenge that best match your needs and read the review. Once you find an app, or a few, that interest you, just click on the listing to learn more and install it. Happy exploring!
Table of contents
Chapter 1: Sales Can I cut down on repetitive tasks – like sales reports?
Yes! Explore Dashboards.
These apps track industry-standard KPIs across the entire sales process.
Salesforce CRM Dashboards
“Salesforce CRM Dashboards has several
customizable dashboards that can be deployed in just
minutes.”
Eduardo Arroyo
Salesforce Activity Dashboards
“Salesforce Activity Dashboards has nice free
reports and a dashboard app which show activities on
accounts and opportunities. Easy to install.”
Phil Walton
AppExchange Dashboard Pack
“AppExchange Dashboard Pack helps you get started
by showing you dashboards other companies use for sales,
service, and marketing.”
Buyan Thyagarajan
Lead and Opportunity Management Dashboards
“Lead and Opportunity Management Dashboards
provided great information immediately and is a good
foundation for future reports.”
Deedee Heard
Sales History Advanced Dashboards
“Sales History Advanced Dashboards is a great
starting point for creating reports with simple-to-use
formulas and filters.”
Layla House
Preconfigured Sales Cloud Dashboards
Preconfigured Sales Cloud Dashboards deliver actionable
insights to executives, sales managers, sales reps, and
other team members.
Nurturing Process
Nurturing Process extends the functionality of lead
status. Add steps to guide your sales reps through the
different stages of leads.
Time Warp
“Time Warp is one of the best apps to show records
on a timeline. Our sales team can now see all customer
interactions over time. It’s easy to see any
repetitive problems.”
Andrew Russo
Chapter 2: Customer Service How do I boost my due diligence into customer needs?
Increase your visibility.
These survey and agent productivity tools help elevate customer satisfaction.
Survey Force
“Survey Force is a great polling app and is really
easy to install and customize.”
Mike Lane
Service & Support Dashboards
“Service & Support Dashboards give you an
excellent base for your customer service metrics — and
then build it from there.”
Jennifer Nelson
Customer Feedback Surveys for Social Customer Service & LiveMessage
Customer Feedback Surveys for Social Customer Service
and LiveMessage make it easy to send CSAT or NPS surveys
to customers after you resolve their cases.
Chat Live Agent Dashboard
“Chat Live Agent Dashboard is a good introduction
to metrics for new chat implementations. The ready-made
visualization made it easy to modify.”
Dhara Garg
Preconfigured Service Cloud Dashboards
Preconfigured Service Cloud Dashboards deliver
actionable insights about performance and customer
experience to executives, service managers, agents, and
more.
Escalation Mangement
“Escalation Management is an out-of-the-box
solution for the escalation process. Admins and
developers can easily improve on it as needed.”
Michal Skuhra
Omni-Channel Performance Dashboard
Omni-Channel Performance Dashboard helps you understand
agent productivity and workload so you can provide
effective coaching.
Chapter 3: IT & Admin How do I streamline repetitive tasks?
Automate and get a leg up.
Simplify manual processes with these handy IT and admin apps.
Salesforce Adoption Dashboards
“Salesforce Adoption Dashboards shows who’s
logging in and, more importantly, who isn’t. Use
it to target users who require a little help.”
Michael Niall
Mass Delete
“I used Mass Delete to clean up 2,000 contacts in
less than five minutes. Loved the confirmation message.
Could not have been easier.”
Misty Whitney
Graphics Pack
“Graphics Pack is great for UI enhancement with
the inclusion of hundreds of images and icons useful in
Salesforce applications.”
Ajay Dubedi
Magic Mover for Notes and Attachments to Lightning Experience
“Magic Mover made our migration of 250,000+ custom
and standard objects effortless. I can’t imagine
how much effort it would have taken without this
app!”
Steve Blackwell
Dashboard Pal
“Dashboard Pal is a must-have for any Lightning
deployment. It works great and allows users to determine
which dashboard greets them at login. Our executives
rely on it.”
Candi Bashiri
Schedul-o-Matic 9000
“Schedul-o-Matic 9000 addressed a critical need to
schedule jobs with input parameters. This helped us
streamline batch processing data for different
criteria.”
Rajesh Chellamani
Multi-Org Security Summary
Multi-Org Security Summary gives you the ability to
manage and support security settings across multiple
environments natively on Salesforce.
My Salesforce Trust Monitor
“My Salesforce Trust Monitor makes it convenient
to have trust data available without having to pull up
another site. It saves me so much time when I'm building
out release timelines.”
Jessica Habblett
Chapter 4: Collaboration Is there a way to oversee the scope of huge projects?
Keep it simple.
These apps can take complex projects and simplify them, letting you stay focused and meet deadlines.
Agile Accelerator
“Agile Accelerator helped our scrum teams cope
better with changing requirements and provided better
project estimates.”
Geert Volkers
Milestones PM — Project and Task Management
“Milestones improved our tracking of what we
worked on, the time and effort involved, and our ability
to stay focused and meet deadlines.”
Jacquelyn Collett
JabberJaw
“JabberJaw is an amazing tool. It provides lots of
features including encryption for Chatter posts.
It’s definitely a great tool and I look forward to
using it daily.”
Sachin Chaudhari
Scheduler Live App for Quip
Scheduler Live App for Quip allows everyone to
collaboratively propose, vote, and choose the best time
to meet in seconds.
Matchbox
Matchbox is a multipurpose utility that matches
people to any kind of limited resource such as virtual
networking events, projects, or even other people.
Project Management Tool - PMT
PMT is an end-to-end project management app to help you easily structure your projects, monitor progress, and foster collaboration and transparency.
Chapter 5: Human Resources Is there a better way to track the progress of my employees?
These apps make it easy.
Create an awesome HR experience with apps that track employee progress and location, and even roll out training.
Employee Manager
“Employee Manager is great for tracking where my
staff is, who is current, and keeping a history if we
rehire someone for a different site.”
Louise Cobbett
myV2MOM
“myV2MOM allows us to define and publish how we
will reach our vision with specific, measurable actions
applied to each of our values.”
Samantha Hsu
Org Chart — Lightning Ready
“Org-Chart — Lightning Ready is a simple app
that shows user-related connections between users
without much setup. It's easy to add to page
layouts.”
Dustin Norman
Recruiting App
“Recruiting App provides a basic framework for
tracking open jobs and candidate information, including
work experience, preferences, and comments from
interviewers.”
Ajay Dubedi
In-App Guidance Boost Sales User Productivity in Lightning Experience
“In-App Guidance is incredibly powerful. It feels
more like it's unlocking standard functionality within
Salesforce. It's solid work and should become part of
your standard toolkit.”
Alexis Kasperavičius
Chapter 6: Components How do I kick-start my app building process?
Just drag and drop.
Salesforce Labs components are responsive, reusable building blocks for creating apps and customizing pages in Lightning App Builder.
CMTD Enhanced Related List
Boost your Lightning implementation with CMTD Enhanced
Related List.
AnyCalendar
Drop a customized calendar into Lightning Experience or
Napili Template Communities.
Any Record Hierarchy
Any Record Hierarchy is fully native, highly
customizable, interactive component that shows the
hierarchy of any given record in Salesforce.
Lightning Mockup Components
Lightning Mockup Components helps you and your customers
quickly envision what the Lightning experience could be
by whiteboarding Salesforce layouts.
Lightning File Explorer
Lightning File Explorer helps you create and view a
hierarchy of your files associated with a record.
Lightning Messaging Utility
Lightning Messaging Utility gives you the tools you need
to build and deliver clean and consistent messages to
your users.
Chapter 7: Flows How can I automate faster?
Flows are the answer.
Download configurable prebuilt business processes with flow templates and install stand-alone building blocks with flow actions.
Flow Magic — Picklists
“With Flow Magic — Picklists my flows look
unbelievable. I no longer have to write custom
components where I want a visual interaction with my end
user. It's super simple to set up.”
Michael Lowe
Flow Video Player & File Viewer
“We are using the File Viewer which allows us to
create a file in the flow and then the user can preview
it before submitting. Works great!”
Christy Braaten
Launch Flow in Modal
“Launch Flow in Modal makes launching flows so
flexible. Easily solves a lot of business
requirements.”
Bill Wu
Lightning Flow Sample Pack
“Lighnting Slow Sample Pack is a really good
starting point for those who want to learn how to use
flow and would like some ideas on the different
capabilities there are.”
Andrew Cook
Adding Multiple Related Records
“Adding Multiple Related Records was really handy
as a starting point for the flow that I had to build.
For displaying the records I was able to use a lightning
component table to present the records with more
information than just the record set list.”
Anita Hedges
Round Robin Assigner
“Round Robin Assigner gives you an element you can
use in flow builder that will round-robin assignments.
Users can then control the logic as they need by editing
public groups, which is really simple and doesn’t
need an admin. Highly recommend.”
Michael Muse
Business Time
“Business Time was exactly what we needed in order
to ensure automated tasks were generated with due dates
on business dates. Highly recommended.”
Christy Verity
Consent Capture
“Consent Capture is a great component. Finally we
have a proper consent management system in Salesforce.
It's great to have this flow with Lightning Components
to utilize the new consent objects in Salesforce.”
Roy Rusten
Keep Exploring
Discover even more free solutions to common business challenges.
Learn about more kinds of apps with customer recommendations.
