This month we got a closer look at how AppExchange apps can help make working from home more productive, how managing reviews in Salesforce can maximize customer satisfaction, and took a deep dive into prospecting techniques for your sales team.
5 Sales Prospecting Techniques for Cold Calling
Unlike interaction via email or social media, speaking to a person allows your sales agents to build rapport with your prospects and form lasting relationships. Here’s a closer look at some of the most important sales prospecting techniques to help make your cold calls more effective and help turn your prospects into loyal customers.
Read the story on Medium >>
3 Reasons Why Call Center Software Is Better Than a PBX Solution
Is call center software better than a PBX solution? This question is asked by many businesses when setting up a contact center due to the perceived similarities between the two solutions. But they’re actually quite different. This blog provides a brief overview of each — and three reasons why call center software is better, even for small businesses.
Read the story on Medium >>
The Power of Metrics for Legal Teams
As organizations embrace digital transformation, the use of data and metrics is becoming standard practice. For many legal teams, this type of reporting can be an overwhelming concept. Luckily, technologies incorporated into your legal team’s everyday workflow, such as contract lifecycle management technologies, can be the key to unlocking powerful metrics.
Read the story on Medium >>
Get Started Fast with Flow: Your Guide to Salesforce Labs Day 2022
Salesforce Labs are free, employee-built solutions to AppExchange, and every year we celebrate them with a free, virtual event. This year’s theme was all about flow and featured several sessions led by flow experts, customers, and Labs builders to help you get started on your automation adventure and ultimately learn and grow with flow.
Read the story on Medium >>
Why You Should Be Managing Trustpilot Reviews in Salesforce (and How to Get Started)
It’s not enough for brands to sit back while Trustpilot reviews come in. Instead, they must actively manage this content if they expect to maximize customer satisfaction, preserve trust, and drive sales. In this blog, we’ll explore why brands should start managing Trustpilot reviews in Salesforce — and how to get started.
Read the story on Medium >>
Working from Home? Here are 5 Apps to Help You be More Productive
Whether you’re new to the work-from-home model or you’ve already got your home office set up perfected after months on the job, we can all use a little help becoming more efficient now and then. So don’t let those WFH days drag, add a little pep to your step with this list of some amazing apps on AppExchange that can help make every working hour more productive.
Read the story on Medium >>
Check out our resources and Medium channel for the latest content.
-
NEW! The Latest Apps on AppExchange NEW! The Latest Apps on AppExchange By Amanda Matlock Type Article Check out all the pawsome AppExchange apps that have been launched this week (updated weekly).
-
Congratulations to the AppExchange Partners on the 2022 Forbes Cloud 100 Congratulations to the AppExchange Partners on the 2022 Forbes Cloud 100 By Monica Girolami Type Article It’s time again for the Forbes Cloud 100, which celebrates the definitive list of the top 100 private cloud companies around the globe. This year, Forbes named several AppExchange partners as leaders, as well as many Salesforce Ventures companies.
-
20 Leadership Lessons Learned From 20 Years at Salesforce 20 Leadership Lessons Learned From 20 Years at Salesforce Type Article What’s one of the most impactful questions a leader can ask? Senior Vice President Mike Wolff shares his thoughts on collaboration and success.
-
This Nonprofit Uses Technology To Improve Families’ Lives This Nonprofit Uses Technology To Improve Families’ Lives Type Article Zero to Three uses a Salesforce ecosystem to support its work with children and families. The technology became especially critical during the pandemic. Here are the apps that help make it possible.
-
15 Questions To Ask Yourself When Building a Partnership Strategy 15 Questions To Ask Yourself When Building a Partnership Strategy Type Article What's the best way to team up with channel partners? Here are three steps to consider as you develop a partnership plan for your business.