Your July 2022 AppExchange Monthly Briefing

This month we got a closer look at how AppExchange apps can help make working from home more productive, how managing reviews in Salesforce can maximize customer satisfaction, and took a deep dive into prospecting techniques for your sales team. 

5 Sales Prospecting Techniques for Cold Calling
Unlike interaction via email or social media, speaking to a person allows your sales agents to build rapport with your prospects and form lasting relationships. Here’s a closer look at some of the most important sales prospecting techniques to help make your cold calls more effective and help turn your prospects into loyal customers.
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3 Reasons Why Call Center Software Is Better Than a PBX Solution
Is call center software better than a PBX solution? This question is asked by many businesses when setting up a contact center due to the perceived similarities between the two solutions. But they’re actually quite different. This blog provides a brief overview of each — and three reasons why call center software is better, even for small businesses.
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The Power of Metrics for Legal Teams
As organizations embrace digital transformation, the use of data and metrics is becoming standard practice. For many legal teams, this type of reporting can be an overwhelming concept. Luckily, technologies incorporated into your legal team’s everyday workflow, such as contract lifecycle management technologies, can be the key to unlocking powerful metrics.
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Get Started Fast with Flow: Your Guide to Salesforce Labs Day 2022
Salesforce Labs are free, employee-built solutions to AppExchange, and every year we celebrate them with a free, virtual event. This year’s theme was all about flow and featured several sessions led by flow experts, customers, and Labs builders to help you get started on your automation adventure and ultimately learn and grow with flow.
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Why You Should Be Managing Trustpilot Reviews in Salesforce (and How to Get Started)
It’s not enough for brands to sit back while Trustpilot reviews come in. Instead, they must actively manage this content if they expect to maximize customer satisfaction, preserve trust, and drive sales. In this blog, we’ll explore why brands should start managing Trustpilot reviews in Salesforce — and how to get started.
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Working from Home? Here are 5 Apps to Help You be More Productive
Whether you’re new to the work-from-home model or you’ve already got your home office set up perfected after months on the job, we can all use a little help becoming more efficient now and then. So don’t let those WFH days drag, add a little pep to your step with this list of some amazing apps on AppExchange that can help make every working hour more productive.
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